Toms Holidays: Real Customer Reviews For 2024

Toms Holidays Customer Reviews

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Key Toms Holidays Details

Address: 3A Riviere Towans, Phillack, Hayle TR27 5AT
Website: http://www.tomsholidays.co.uk/
Google Rating: 4.5
Number of Google Reviews: 945

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Toms Holidays Summary

Toms Holidays is a well-known holiday park located in Hayle, Cornwall. The park offers a range of beach chalets and holiday homes overlooking St Ives Bay, with modern amenities, pet-friendly options, and ocean views. Visitors can find their perfect holiday experience at this private and scenic destination, with summer and autumn offers, and last minute breaks.

Toms Holidays is a family-run holiday park that offers self-catering holiday properties in West Cornwall, with a relaxed and natural atmosphere. The park is open from April to October and offers a range of accommodation options, including the Hut on the Towans, the Hut on the Beach, and St Ives Bay. Visitors can enjoy a variety of activities, including surfing, swimming, and walking along the beach.

Key Takeaways:

  • Toms Holidays is a well-known holiday park located in Hayle, Cornwall that offers a range of beach chalets and holiday homes overlooking St Ives Bay.
  • The park is family-run and offers self-catering holiday properties in West Cornwall, with a relaxed and natural atmosphere.
  • Visitors can enjoy a variety of activities, including surfing, swimming, and walking along the beach.

History of Toms Holidays

Toms Holidays is a family-run business that has been offering self-catering holiday properties in West Cornwall for several generations. The family has been enjoying holidays at Riviere Towans for at least five generations, and in the early years, they all eagerly anticipated staying at the Hut on the Towans, spending endless hours swimming and exploring.

In the 1950s, the family acquired a plot of land on Riviere Towans, which was then used for camping and caravanning. Later, the family started to build beach chalets and holiday homes on the land, and Toms Holidays was born.

Over the years, Toms Holidays has grown to become a well-respected and trusted name in the holiday accommodation industry. The company has expanded its portfolio of properties, and today, it manages a range of properties from beach chalets and holiday homes at Riviere Towans, Tolroy Manor and in Hayle town.

One of the things that sets Toms Holidays apart from other holiday accommodation providers is its commitment to quality. The company takes great pride in providing its guests with high-quality, clean and comfortable accommodation, and it is constantly looking for ways to improve its service and facilities.

Toms Holidays is also committed to sustainability and protecting the environment. The company has implemented a number of green initiatives, such as using energy-efficient light bulbs, recycling waste, and encouraging guests to use public transport or walk instead of driving.

Overall, Toms Holidays is a family-run business with a long and proud history of providing high-quality holiday accommodation in West Cornwall. The company’s commitment to quality and sustainability has helped it to become one of the most respected names in the industry.

Why Choose Toms Holidays

Toms Holidays is a family-run business that offers privately owned, self-catering holiday properties in West Cornwall. With a long-standing tradition of at least five generations, the family has been enjoying holidays at Riviere Towans. In the early years, they eagerly anticipated staying at the Hut on the Towans, spending endless hours swimming and exploring. Today, Toms Holidays offers a range of holiday properties that cater to different needs and preferences.

Quality and Value

Toms Holidays is committed to providing quality and value to its customers. All properties are regularly inspected and maintained to ensure that they meet the highest standards of cleanliness, comfort, and safety. The company offers a range of properties that cater to different budgets and preferences, from cosy cottages to spacious villas. Customers can be assured that they are getting the best value for their money when they book with Toms Holidays.

Unique Holiday Experiences

Toms Holidays offers unique holiday experiences that are tailored to the needs and preferences of its customers. Whether customers are looking for a romantic getaway, a family holiday, or a group adventure, Toms Holidays has something to offer. The company’s properties are located in some of the most beautiful and scenic locations in West Cornwall, offering customers a chance to explore the stunning coastline, charming villages, and historic landmarks.

Customer Service Excellence

Toms Holidays is committed to providing excellent customer service to its customers. The company’s friendly and knowledgeable staff are always on hand to answer any questions and provide assistance whenever needed. Toms Holidays also offers a range of services to make customers’ holidays as stress-free as possible, including linen hire, travel cots, high chairs, and more. Customers can be assured that they will receive the highest level of customer service when they book with Toms Holidays.

In summary, Toms Holidays offers quality and value, unique holiday experiences, and excellent customer service to its customers. With a long-standing tradition of providing memorable holidays to families and groups, Toms Holidays is the perfect choice for anyone looking for a relaxing and enjoyable holiday in West Cornwall.

Holiday Packages

Toms Holidays offers a variety of holiday packages to suit the needs of different travellers. Whether you are looking for a family holiday, a couples retreat, an adventure package, or a cultural tour, Toms Holidays has got you covered.

Family Holidays

Toms Holidays has a range of family-friendly holiday packages that offer something for everyone. With properties located in the heart of West Cornwall, families can enjoy a beach holiday with easy access to local attractions. The properties are equipped with all the necessary amenities to make your stay comfortable and enjoyable. Toms Holidays also offers late availability deals for families looking to book a last-minute holiday.

Couples Retreats

For couples looking for a romantic getaway, Toms Holidays offers a range of couples retreats. These packages include properties with stunning sea views, private balconies, and other romantic amenities. Couples can enjoy a peaceful and relaxing holiday in the beautiful surroundings of West Cornwall.

Adventure Packages

For the more adventurous traveller, Toms Holidays offers a range of adventure packages. These packages include properties located near popular surfing spots, hiking trails, and other outdoor activities. Toms Holidays also offers equipment rental for those looking to try their hand at surfing or other water sports.

Cultural Tours

For those interested in exploring the local culture, Toms Holidays offers a range of cultural tours. These tours include visits to local museums, art galleries, and other cultural attractions. Toms Holidays also offers guided tours of the local area, providing visitors with an opportunity to learn about the history and culture of West Cornwall.

In summary, Toms Holidays offers a range of holiday packages to suit the needs of different travellers. From family-friendly holidays to romantic couples retreats, adventure packages, and cultural tours, Toms Holidays has something for everyone.

Booking Process

Toms Holidays offers an easy and straightforward booking process for its customers. The following sub-sections provide more information on the online booking process, payment methods, and cancellation policy.

Online Booking

Booking a holiday with Toms Holidays is a breeze with their online booking system. Customers can choose from a wide range of beach chalets, holiday homes, and lodges in St. Ives Bay. To book online, customers need to follow these simple steps:

  1. Select the desired property and dates of stay.
  2. Review the booking details and the total cost of the holiday.
  3. Provide personal details and any special requirements.
  4. Pay the deposit or full balance securely online.

Once the booking is confirmed, customers will receive a confirmation email with all the necessary information about their holiday.

Payment Methods

Toms Holidays accepts several payment methods to make the booking process as convenient as possible for its customers. Customers can pay for their holiday using any of the following methods:

  • Debit or credit card (Visa, Mastercard, or Maestro)
  • Bank transfer
  • Cheque

Customers can pay the full balance or a deposit to secure their booking. The deposit amount varies depending on the property and the time of year.

Cancellation Policy

Toms Holidays understands that sometimes customers may need to cancel their booking due to unforeseen circumstances. The following cancellation policy applies:

  • If the customer cancels more than 56 days before the start of the holiday, they will receive a full refund minus a £50 administration fee.
  • If the customer cancels between 56 and 28 days before the start of the holiday, they will receive a 50% refund.
  • If the customer cancels less than 28 days before the start of the holiday, they will not receive a refund.

Customers can purchase holiday insurance to protect their booking against unforeseen circumstances that may lead to cancellation.

Overall, Toms Holidays offers a convenient and straightforward booking process for its customers. With a wide range of properties and payment options, customers can book their dream holiday without any hassle.

Travel Tips

Preparation Guide

When planning a holiday with Toms Holidays, it is important to prepare in advance to ensure a smooth and stress-free trip. Here are some tips to help you prepare:

  • Book early: Booking early can often save you money and ensure that you get the accommodation you want. Toms Holidays offers a variety of accommodation options, so be sure to book the one that suits your needs and budget.
  • Pack smart: Make a list of everything you need to bring and pack accordingly. Don’t forget essentials like sunscreen, insect repellent, and comfortable shoes. If you’re travelling with children, be sure to bring games, toys, and other entertainment to keep them occupied.
  • Check the weather: The weather in Cornwall can be unpredictable, so be sure to check the forecast before you go. Bring appropriate clothing for the season and pack a raincoat just in case.
  • Plan your activities: There’s plenty to see and do in Cornwall, so plan your activities in advance to make the most of your time. Toms Holidays can provide you with information on local attractions and events, so be sure to ask.

Safety Measures

Toms Holidays takes the safety of its guests seriously. Here are some safety measures to keep in mind:

  • Be aware of your surroundings: Whether you’re walking on the beach or exploring a local attraction, be aware of your surroundings and stay alert. Report any suspicious activity to the authorities.
  • Follow the rules: Follow any rules or guidelines set by Toms Holidays or local authorities. This includes rules about swimming, boating, and other activities.
  • Take precautions: Take precautions to protect yourself and your belongings. Lock your doors and windows when you’re not in your accommodation, and keep valuables out of sight.
  • Be prepared for emergencies: In case of an emergency, know the location of the nearest hospital and emergency services. Toms Holidays can provide you with this information if needed.

By following these travel tips and safety measures, you can enjoy a safe and enjoyable holiday with Toms Holidays.

Testimonials

Toms Holidays has received numerous positive reviews from satisfied customers over the years. A quick look at TripAdvisor shows that the majority of guests have had a great experience staying at one of Toms Holidays’ self-catering beach properties in the heart of West Cornwall.

One reviewer raves about the “excellent customer service” they received during their stay, while another says they have been coming back to Toms Holidays for “a decade of satisfaction and pleasure”. Many guests praise the cleanliness of the properties and the amenities available on-site, such as the immaculate beaches and stunning sunsets.

One guest comments that “if you want peace and quiet, this is the place to come”, highlighting the tranquil atmosphere that Toms Holidays provides. Another reviewer notes that the value for money is great, with the properties offering “fantastic” views and a comfortable stay at an affordable price.

Overall, the testimonials for Toms Holidays are overwhelmingly positive, with guests consistently praising the high level of service, cleanliness, and value for money. It’s clear that Toms Holidays is a great choice for anyone looking to enjoy a relaxing break in the beautiful surroundings of West Cornwall.

Frequently Asked Questions

What are the recycling policies at Toms Holidays?

Toms Holidays is committed to protecting the environment and encourages guests to recycle. The company provides recycling bins at all of its properties and encourages guests to separate their waste. The recycling policies at Toms Holidays are in line with local regulations and guidelines.

How does Kingfisher at Toms Holidays compare to other accommodation options?

Kingfisher at Toms Holidays is a popular choice among guests due to its spacious layout, modern amenities, and proximity to local attractions. Compared to other accommodation options, Kingfisher offers superior comfort and convenience. Guests can enjoy stunning views of the surrounding countryside and relax in the comfort of their own private hot tub.

What are the top attractions in Fresno near Toms Holidays?

Fresno is a popular destination for visitors to Toms Holidays. Some of the top attractions in Fresno include the Fresno Chaffee Zoo, the Forestiere Underground Gardens, and the Fresno Art Museum. Guests can also explore the local shops and restaurants or take a scenic drive through the surrounding countryside.

What are the facilities available at G18 Jestyn Toms Holidays?

G18 Jestyn at Toms Holidays is a spacious and comfortable property that offers a range of facilities for guests to enjoy. The property features a fully equipped kitchen, a private hot tub, and a large outdoor terrace with stunning views of the surrounding countryside. Guests can also enjoy access to a shared swimming pool and tennis courts.

What are the top things to do at St Ives Bay Holiday Park?

St Ives Bay Holiday Park is a popular destination for families and offers a range of activities and amenities for guests to enjoy. Some of the top things to do at the park include swimming in the indoor and outdoor pools, playing tennis or mini-golf, and exploring the nearby beaches and countryside.

What are the best places to visit near Vale Vue Toms Holidays?

Vale Vue at Toms Holidays is located in a picturesque area of Cornwall and offers easy access to a range of local attractions. Some of the best places to visit near Vale Vue include the St Ives Bay area, the Eden Project, and the Lost Gardens of Heligan. Guests can also explore the local shops and restaurants or take a scenic drive through the surrounding countryside.


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