Thornley Leisure Ltd: Real Customer Reviews For 2024

Thornley Leisure Ltd Customer Reviews

Review Summary

0.0
Rated 0.0 out of 5
0.0 out of 5 stars (based on 0 reviews)
Excellent0%
Very good0%
Average0%
Poor0%
Terrible0%

Recent Thornley Leisure Ltd Reviews

There are no reviews yet. Be the first one to write one.

Submit a Review For Thornley Leisure Ltd

Key Thornley Leisure Ltd Details

Address: Stockshill, Winsford CW7 4EF
Website: http://www.thornleyleisure.co.uk/
Google Rating: 4
Number of Google Reviews: 21

Google Maps Link

Thornley Leisure Ltd Summary

Thornley Leisure Ltd is a company that provides holiday homes for sale and hire across 10 award-winning parks in Wales, Cheshire, and Yorkshire. The company’s philosophy is to offer “something special for everyone” with each park having its own unique character. Thornley Leisure Ltd believes in providing exceptional customer service and ensuring that guests have an unforgettable experience.

Thornley Leisure Ltd was founded in 1991 and has since become a leader in the leisure industry. The company has a strong focus on sustainability and is committed to reducing its environmental impact. Thornley Leisure Ltd has won several awards for its commitment to sustainability and customer service, including the David Bellamy Conservation Award and the Tripadvisor Certificate of Excellence.

Thornley Leisure Ltd offers a wide range of services to its guests, including holiday homes for sale and hire, caravan and camping pitches, and luxury lodges. The company has locations across the UK, with each park offering a unique experience. The management team at Thornley Leisure Ltd is committed to providing exceptional customer service and ensuring that guests have a memorable stay.

Key Takeaways

  • Thornley Leisure Ltd offers holiday homes for sale and hire across 10 award-winning parks in Wales, Cheshire, and Yorkshire, with each park having its own unique character.
  • The company has a strong focus on sustainability and has won several awards for its commitment to reducing its environmental impact and providing exceptional customer service.
  • Thornley Leisure Ltd offers a wide range of services to its guests, including holiday homes for sale and hire, caravan and camping pitches, and luxury lodges.

Company Overview

Thornley Leisure Ltd is a UK-based company that operates in the leisure industry. It was founded in 1990 and has since grown to become one of the leading companies in the sector. The company operates several parks and resorts across the UK, providing a range of leisure activities and accommodation options.

Thornley Leisure Ltd is divided into three main subsidiaries: Thornley Leisure Parks Ltd, Thornley Leisure Holdings Ltd, and Thornley Leisure (Caravans) Ltd. These subsidiaries operate independently but work together to provide a seamless experience for customers.

The company’s parks and resorts offer a range of accommodation options, from camping and caravanning to luxury lodges and apartments. They also provide a range of leisure activities, including swimming pools, golf courses, and adventure playgrounds.

Thornley Leisure Ltd is committed to providing high-quality services to its customers. The company invests heavily in its facilities and infrastructure to ensure that they are up-to-date and meet the needs of its customers. The company also employs a team of dedicated staff who are passionate about providing excellent customer service.

Thornley Leisure Ltd has won several awards for its services, including the David Bellamy Conservation Award and the TripAdvisor Certificate of Excellence. The company is also committed to sustainable tourism and has implemented several initiatives to reduce its environmental impact.

Overall, Thornley Leisure Ltd is a reputable company in the leisure industry, providing high-quality services to its customers across the UK.

History of Thornley Leisure Ltd

Thornley Leisure Ltd is a family-owned business that has been operating for over 60 years. The company was founded in 1959 by Mr. and Mrs. Thornley and has since grown to become one of the UK’s leading holiday park operators.

The company started with just one park, but over the years, it has expanded to include ten award-winning holiday parks across North Wales, Mid Wales, Cheshire, and North Yorkshire. Each park has its own unique character and offers visitors a chance to escape to some of the UK’s most beautiful landscapes.

Thornley Leisure Ltd has always been committed to providing high-quality holiday homes and excellent customer service. The company has won numerous awards over the years, including the prestigious David Bellamy Conservation Award, which recognises the company’s commitment to protecting the environment.

In recent years, Thornley Leisure Ltd has continued to grow and innovate. The company has invested heavily in new technology and facilities to ensure that its parks remain among the best in the UK. Despite this growth, Thornley Leisure Ltd remains a family-owned business, and the company’s commitment to providing a personal and friendly service to its customers has never wavered.

Overall, Thornley Leisure Ltd has a long and proud history of providing high-quality holiday homes and excellent customer service. With its commitment to innovation and its focus on the environment, the company looks set to continue to thrive in the years to come.

Services Offered

Thornley Leisure Parks offers a range of services to its customers. These services include:

Holiday Homes for Sale and Hire

Thornley Leisure Parks offers holiday homes for sale and hire at ten award-winning parks across Wales, Cheshire, and Yorkshire. Each park has its own unique character, offering “something special for everyone.” Customers can choose from a range of holiday homes, including caravans and lodges, to suit their needs and budget.

Park Facilities

Thornley Leisure Parks provides a range of facilities at its parks, including:

  • Swimming pools
  • Play areas
  • Restaurants and bars
  • Entertainment venues
  • Shops and supermarkets
  • Launderettes

These facilities are designed to enhance the holiday experience of customers and provide them with everything they need during their stay.

Ownership

Thornley Leisure Parks also offers customers the opportunity to own their own holiday home at one of its parks. This allows customers to enjoy the benefits of a holiday home all year round and provides them with a valuable asset. Thornley Leisure Parks provides a range of ownership packages to suit different needs and budgets, including finance options.

Customer Support

Thornley Leisure Parks is committed to providing excellent customer support to its customers. The company has a dedicated customer support team that is available to answer any questions or concerns customers may have. Thornley Leisure Parks also provides a comprehensive after-sales service to ensure that customers are satisfied with their purchase and have a smooth and hassle-free experience.

Locations

Thornley Leisure Ltd. offers ten award-winning parks across England and Wales, each with its own unique character and charm. Whether you’re looking for a peaceful retreat or a fun-filled family holiday, Thornley Leisure has something for everyone.

North Wales

Thornley Leisure’s North Wales parks are situated in some of the most stunning locations in the region. From the beautiful coastline of Abersoch and Pwllheli to the peaceful countryside of Maenan and Penmaenmawr, there’s plenty to explore. The Dinlle park offers direct access to the beach, while Llanddulas is just a short drive from the popular seaside town of Llandudno.

Cheshire

Thornley Leisure’s Cheshire park is located in the picturesque village of Goostrey, surrounded by rolling countryside. The park is just a short drive from the historic city of Chester and the vibrant town of Knutsford, making it the perfect base for exploring the local area.

Yorkshire

Thornley Leisure’s Yorkshire parks offer a range of holiday options, from the peaceful countryside of Swaleside to the bustling seaside town of Withernsea. The parks are all located within easy reach of the stunning Yorkshire coastline, as well as the historic city of York and the vibrant town of Hull.

No matter which park you choose, you can be sure of a warm welcome and excellent facilities, including swimming pools, bars, restaurants, and entertainment. With holiday homes for sale and hire, Thornley Leisure is the perfect choice for anyone looking for a relaxing break in beautiful surroundings.

Awards and Recognition

Thornley Leisure Parks has received several awards and recognition in the tourism industry. In 2023, the company won the Go North Wales Tourism ‘Go Caravan’ Award. This award recognises the best caravan park in North Wales, and Thornley Leisure Parks was the proud recipient of this prestigious award. The award ceremony was held at Venue Cymru on Thursday 16th November 2023. The Park Manager Tony Hughes and the team from Craiglwyd Hall Caravan Park were invited to the ceremony to receive the award.

Thornley Leisure Parks has also been recognised for its commitment to environmental sustainability. The company was awarded the David Bellamy Conservation Award for its efforts to protect and enhance the natural environment. The award recognises businesses that are committed to environmental sustainability and conservation. Thornley Leisure Parks has implemented several initiatives to reduce its carbon footprint, such as using renewable energy sources and reducing waste.

In addition to these awards, Thornley Leisure Parks has also received positive reviews from customers. The company has a high rating on TripAdvisor, with many customers praising the quality of the parks, facilities, and customer service. Thornley Leisure Parks has also received several accolades from industry experts, such as the AA Caravan and Camping Award.

Overall, Thornley Leisure Parks has established itself as a leading provider of high-quality caravan parks in North Wales. The company’s commitment to environmental sustainability, customer service, and quality facilities has been recognised by industry experts and customers alike.

Sustainability Initiatives

Thornley Leisure Parks is committed to reducing its environmental impact and promoting sustainability in all aspects of its operations. The company has implemented a number of initiatives to achieve this goal, including:

  • Recycling: All parks have recycling facilities for glass, paper, cardboard, and plastic. The company also recycles waste oil and batteries.

  • Energy Efficiency: Thornley Leisure Parks has invested in energy-efficient lighting and heating systems, as well as insulation and double-glazing in all holiday homes. The company also encourages guests to conserve energy by turning off lights and appliances when not in use.

  • Water Conservation: The company has installed low-flow showerheads and toilets in all holiday homes to reduce water consumption. Thornley Leisure Parks also encourages guests to conserve water by taking shorter showers and reporting any leaks or drips.

  • Sustainable Transport: The company promotes sustainable transport by providing bike racks and encouraging guests to cycle or walk instead of using cars. Thornley Leisure Parks also offers electric car charging points at some of its parks.

  • Local Sourcing: The company sources food and supplies from local suppliers wherever possible, reducing the carbon footprint of transportation and supporting the local economy.

Thornley Leisure Parks is committed to continuous improvement in its sustainability efforts and regularly reviews its operations to identify areas for improvement. By implementing these initiatives, the company is reducing its environmental impact and promoting sustainable practices to its guests and the wider community.

Customer Reviews

Thornley Leisure Ltd has received mixed reviews from its customers. While some customers have had a wonderful experience, others have reported issues with the service and facilities. Here is a summary of what customers have said about Thornley Leisure Ltd:

  • Positive Reviews:

    • Customers have praised the relaxing atmosphere and beautiful surroundings of the parks.
    • Many customers have reported that the staff are friendly and helpful.
    • Some customers have said that the facilities are clean and well-maintained.
  • Negative Reviews:

    • Some customers have reported issues with the cleanliness of the facilities.
    • A few customers have complained about the quality of the accommodation.
    • Some customers have reported that the parks are noisy and overcrowded.

Overall, it seems that Thornley Leisure Ltd has both satisfied and dissatisfied customers. It is important to note that the majority of reviews are positive, but negative reviews should not be ignored. It is recommended that potential customers read reviews carefully before making a decision to book with Thornley Leisure Ltd.

Management Team

Thornley Leisure Parks is a family-run business that has been operating for over 55 years. The management team is responsible for the day-to-day operations of the business and ensuring that guests have an enjoyable experience at their parks. The team is made up of experienced professionals who are passionate about the leisure industry.

William Sutcliffe Thornley – Founder

William Sutcliffe Thornley and his wife Dorothy founded Thornley Leisure Parks in 1962. They started with just one caravan park in North Wales, and over the years, the business has grown to include several parks across the UK. William was passionate about providing high-quality holiday experiences for families, and his vision lives on in the company today.

Andrew George Mailer – Managing Director

Andrew George Mailer is the current Managing Director of Thornley Leisure Parks. He joined the company in 1993 and has been instrumental in its growth and success. Andrew has over 30 years of experience in the leisure industry and is well-respected in the field. He is responsible for overseeing the day-to-day operations of the business and ensuring that guests have a great experience at their parks.

Tony Hughes – Sales Manager

Tony Hughes is the Sales Manager at Craiglwyd Hall Caravan Park. He has been with Thornley Leisure Parks for three years and is responsible for managing the sales team and ensuring that the parks are fully booked during peak season. Tony enjoys the challenges that come with his role and loves meeting new people every day.

Sean Senior – Electrician

Sean Senior is an electrician at Thornley Leisure Parks. He is responsible for ensuring that all the electrical systems at the parks are in good working order and that guests are safe during their stay. Sean has been with the company for several years and is a valued member of the team. He is passionate about his work and takes great pride in ensuring that the parks are safe and secure for all guests.

Contact Information

Thornley Leisure Parks is a family-run business with over 55 years of experience in the holiday home industry. They have ten stunning holiday parks across Wales, Cheshire, and Yorkshire, each with its own unique character and offering. If you need to get in touch with Thornley Leisure Parks, there are several ways to do so.

By Phone

Thornley Leisure Parks has two main phone numbers, one for their Morfa Lodge Holiday Park in Caernarfon and the other for their Valley View Holiday Park in Welshpool. The Morfa Lodge phone number is 01286 830205, and the Valley View phone number is 01938 570526. These numbers are ideal for general inquiries, booking information, and other customer service needs.

By Email

If you prefer to communicate by email, Thornley Leisure Parks has two email addresses, one for each of their holiday parks. For Morfa Lodge, you can reach them at [email protected], and for Valley View, you can reach them at [email protected] These email addresses are perfect for sending detailed inquiries or requests that require a written response.

By Contact Form

Thornley Leisure Parks has a contact form on their website that you can use to get in touch with them. You can find the contact form by clicking the “Contact Us” link in the footer of their website. The form is easy to use and allows you to select which park you are interested in, the reason for your inquiry, and any additional details you want to provide. Once you submit the form, a member of the Thornley Leisure Parks team will get back to you as soon as possible.

In Person

If you happen to be in the area, you can always visit one of Thornley Leisure Parks’ holiday parks in person. Each park has its own reception area where you can speak with a member of the team. You can find the addresses for each park on the Thornley Leisure Parks website.

Frequently Asked Questions

What are the facilities available at Lakeside Cheshire?

Lakeside Cheshire offers a variety of facilities for its guests, including an indoor heated swimming pool, a sauna, a steam room, a well-equipped gym, and a children’s play area. The park also has a bar and restaurant, a mini-market, and a launderette.

What are the different types of accommodation available at Gallaber Park?

Gallaber Park offers a range of accommodation options, including static caravans and luxury lodges. The caravans can accommodate up to 6 people and come with a fully equipped kitchen, a shower room, and a lounge area. The lodges offer more space and luxury features such as hot tubs and private decking areas.

How can I book a holiday with Hoseasons?

To book a holiday with Hoseasons, you can visit their website or contact their customer service team. You can choose from a range of accommodation options, including caravans, lodges, and cottages, and select the dates and location that suit you.

What are the ownership options for Lakeside caravans?

Lakeside Cheshire offers a range of ownership options for its caravans, including purchasing a new or pre-owned caravan outright or through finance options. Owners can also sublet their caravan to generate income when they are not using it themselves.

What are the popular activities to do at Thornley Groves?

Thornley Groves offers a variety of activities for its guests, including swimming, fishing, hiking, and cycling. The park also has a children’s play area and a bar and restaurant.

What are the different types of accommodation available at Haven holidays?

Haven holidays offer a range of accommodation options, including caravans, lodges, and apartments. The caravans can accommodate up to 8 people and come with a fully equipped kitchen, a shower room, and a lounge area. The lodges offer more space and luxury features such as hot tubs and private decking areas.


Comments

Leave a Reply

Your email address will not be published. Required fields are marked *