The Bay Holiday Park: Real Customer Reviews For 2024

The Bay Holiday Park Customer Reviews

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Key The Bay Holiday Park Details

Address: Penrhiw Pistyll Ln, New Quay SA45 9TQ
Website: http://thebaynewquay.co.uk/
Google Rating: 3.8
Number of Google Reviews: 16

Google Maps Link

The Bay Holiday Park Summary

The Bay Holiday Park is a popular holiday resort on the North Yorkshire coast, situated in the picturesque seaside town of Filey. The resort offers a range of accommodation options, from hot tub lodges to seafront properties, all of which are designed to provide visitors with a comfortable and relaxing stay.

One of the key advantages of The Bay Holiday Park is its location and accessibility. The resort is conveniently located between Scarborough and Bridlington, making it easy to explore the surrounding area and discover all that the North Yorkshire coast has to offer. In addition, the resort is open all year round, so visitors can enjoy a holiday at any time of the year.

Whether you’re looking for a family-friendly holiday or a romantic getaway, The Bay Holiday Park has something to offer. With a range of facilities and amenities, including an indoor swimming pool and gym, there’s plenty to keep visitors of all ages entertained. And with attractions and activities nearby, such as the stunning Filey Bay Beach, visitors can experience the best of the North Yorkshire coast.

Key Takeaways

  • The Bay Holiday Park offers a range of accommodation options and is conveniently located between Scarborough and Bridlington.
  • The resort is open all year round and offers a range of facilities and amenities, including an indoor swimming pool and gym.
  • Visitors can enjoy attractions and activities nearby, such as the stunning Filey Bay Beach.

Location and Accessibility of The Bay Holiday Park

The Bay Holiday Park is located on the North Yorkshire coast, in the traditional seaside town of Filey. It is situated between Scarborough and Bridlington, making it an ideal base for exploring the surrounding areas. The park is set in a beautiful coastal location, where the rolling hills meet the sea. The address of The Bay Holiday Park is:

Moor Road
Filey
North Yorkshire
YO14 9GA

The park is easily accessible by car and public transport. For those travelling by car, there is ample parking available on-site. The park is just a short drive from the A165, which provides easy access to the surrounding areas. For those travelling by public transport, the nearest train station is in Filey, which is just a 10-minute drive from the park. There are also regular bus services that run from Filey to the park.

The park is accessible to people with disabilities, with many of the facilities and accommodations designed to be wheelchair-friendly. There are also disabled parking bays available on-site. The park also provides a range of amenities, including a convenience store, a restaurant, and a bar. For those who want to explore the surrounding areas, there are many attractions and activities nearby, including the Filey Bird Garden and Animal Park, the Scarborough SEA LIFE Sanctuary, and the Flamborough Head Lighthouse.

Overall, The Bay Holiday Park is a great destination for those looking for a relaxing break in a beautiful coastal location. With its easy accessibility, range of facilities, and proximity to many attractions, it is an ideal base for exploring the North Yorkshire coast.

Accommodation Options at The Bay Holiday Park

The Bay Holiday Park offers a range of accommodation options to suit different preferences and budgets. Guests can choose from caravans, lodges, and camping pitches.

Caravans

The Bay Holiday Park has a variety of caravans available for rent. These caravans come in different sizes and can accommodate up to 8 people. They are equipped with all the necessary amenities such as a fully equipped kitchen, a shower room, and a comfortable living area. Some of the caravans also have a decking area, which is perfect for relaxing and enjoying the views.

Lodges

For those who prefer a more luxurious stay, The Bay Holiday Park offers a selection of lodges. These lodges are spacious and can accommodate up to 6 people. They are equipped with all the modern amenities such as a fully equipped kitchen, a bathroom with a shower and a bath, and a comfortable living area. Some of the lodges also have a private hot tub, which is perfect for relaxing after a long day of exploring the local area.

Camping Pitches

For those who prefer a more traditional camping experience, The Bay Holiday Park has a number of camping pitches available. These pitches are suitable for tents, caravans, and motorhomes. They are equipped with electric hook-up points and are located in a scenic area of the park. Guests can enjoy the beautiful surroundings and take advantage of the park’s facilities such as the on-site shop, restaurant, and bar.

Overall, The Bay Holiday Park offers a range of accommodation options to suit different preferences and budgets. Guests can choose from caravans, lodges, and camping pitches, each equipped with all the necessary amenities for a comfortable stay.

Facilities and Amenities

The Bay Holiday Park offers a wide range of facilities and amenities to ensure guests have a comfortable and enjoyable stay. The following sub-sections provide an overview of the available options.

Food and Beverage Outlets

The park has a bar and restaurant that serves a variety of dishes and drinks. The menu includes traditional British cuisine, as well as international dishes. Guests can enjoy a hearty breakfast, a light lunch, or a three-course dinner. The restaurant offers both indoor and outdoor seating, providing a relaxing atmosphere for dining. In addition, the park has a Costa Coffee outlet that serves hot and cold beverages, sandwiches, and cakes.

Recreational Facilities

The Bay Holiday Park has a range of recreational facilities to keep guests entertained. There is a swimming pool with a water slide, a sauna, and a steam room. The pool area has loungers and chairs for guests to relax and soak up the sun. There is also a gym equipped with modern exercise machines and weights. The park has a mini-golf course, a tennis court, and a football pitch. Children can enjoy the outdoor play area, while teenagers can hang out in the games room.

Sanitary Amenities

The park has modern sanitary amenities that are cleaned regularly. There are several toilet and shower blocks located around the park, ensuring guests are never too far from a facility. The blocks have hot water and hairdryers. There are also laundry facilities available for guests to use. The park has a shop that sells groceries, toiletries, and other essentials.

Overall, The Bay Holiday Park has a range of facilities and amenities that cater to the needs of all guests. Whether visitors prefer to relax by the pool, work out in the gym, or enjoy a meal in the restaurant, there is something for everyone.

Attractions and Activities Nearby

The Bay Holiday Park is situated in a prime location on the North Yorkshire coast, making it the perfect base for exploring the surrounding area. Whether you’re looking for family-friendly attractions or outdoor adventures, there’s plenty to see and do nearby.

Beaches

The Bay Holiday Park is just a short walk from the stunning Filey Beach, which boasts miles of golden sand and clear blue waters. With its traditional seaside charm and excellent facilities, it’s a great place to spend a day with the family. Other nearby beaches include Scarborough, Bridlington, and Robin Hood’s Bay.

Nature Reserves

The area around The Bay Holiday Park is home to several beautiful nature reserves, including the Filey Dams Nature Reserve and the Flamborough Cliffs Nature Reserve. These reserves are perfect for birdwatching, hiking, and enjoying the natural beauty of the area.

Historic Sites

History buffs will love exploring the many historic sites in the area. The nearby Scarborough Castle and Whitby Abbey are both must-see attractions, while the town of York, with its stunning cathedral and medieval city walls, is just a short drive away.

Theme Parks and Zoos

For a fun day out with the family, there are several theme parks and zoos within easy reach of The Bay Holiday Park. Flamingo Land Theme Park and Zoo, which is just a 30-minute drive away, is home to over 140 species of animals and a range of thrilling rides and attractions. Other nearby attractions include the SEA LIFE Scarborough and the Yorkshire Wildlife Park.

Outdoor Activities

The North Yorkshire coast is a paradise for outdoor enthusiasts, with plenty of opportunities for hiking, cycling, and watersports. The nearby North York Moors National Park is a great place to explore on foot or by bike, while the coast is perfect for surfing, kayaking, and paddleboarding. The Bay Holiday Park itself also offers a range of outdoor activities, including archery, fencing, and tennis.

Booking and Payment Options

The Bay Holiday Park offers a range of booking and payment options to make your holiday planning as stress-free as possible.

Customers can book their stay at The Bay Holiday Park online, over the phone, or by visiting the park in person. The park’s website provides a user-friendly booking system that allows customers to select their preferred accommodation, dates, and any additional extras they may require.

To secure a booking, customers will need to pay a deposit, which is typically 10% of the total cost of the holiday. The remaining balance will then need to be paid in full at least 10 weeks before the arrival date. Customers can pay their balance online via The Bay Holiday Park’s website, by phone, or by sending a cheque in the post.

The Bay Holiday Park accepts a range of payment methods, including credit and debit cards, cheques, and bank transfers. Customers can choose to pay their balance in one lump sum or spread the cost over several payments. The park also offers a Direct Debit payment option, which allows customers to spread the cost of their holiday over several months.

Customers who book their stay at The Bay Holiday Park directly through the park’s website or over the phone can take advantage of a range of exclusive discounts and special offers. These offers change regularly, so customers are advised to check the website or contact the park directly for the latest deals.

Overall, The Bay Holiday Park offers a range of flexible booking and payment options to suit every customer’s needs. Whether you prefer to pay in full upfront or spread the cost over several months, The Bay Holiday Park’s friendly and knowledgeable team will be on hand to help you every step of the way.

Customer Service and Support

The Bay Holiday Park prides itself on providing exceptional customer service and support to its guests. The park has a dedicated team of customer service representatives who are available to assist guests with any queries or concerns they may have during their stay.

Guests can contact the customer service team via phone, email, or live chat. The phone lines are open 24/7, and guests can expect a prompt response from a friendly and knowledgeable representative. The email address for customer service is [email protected], and guests can expect a response within 24 hours.

In addition to the customer service team, The Bay also has a support team that is available to assist guests with any technical issues they may encounter during their stay. This team can help with issues related to the park’s Wi-Fi, TV service, and other technical aspects of the accommodation.

The Bay also offers a comprehensive FAQ section on its website, which covers a wide range of topics related to the park and its facilities. Guests can find information on everything from check-in and check-out times to local attractions and activities.

Overall, The Bay’s commitment to providing excellent customer service and support sets it apart from other holiday parks. Guests can expect a hassle-free and enjoyable stay, knowing that they have a dedicated team of professionals available to assist them at every step of the way.

Environmental and Sustainability Practices

The Bay Holiday Park is committed to promoting environmental and sustainability practices to protect the natural beauty of the area and reduce its carbon footprint. Here are some of the practices that the park has implemented:

  • Recycling: The park has a comprehensive recycling program that encourages guests to recycle their waste. Recycling bins are available throughout the park, and guests are encouraged to separate their waste into recyclable and non-recyclable items.

  • Energy Efficiency: The Bay Holiday Park has implemented energy-efficient practices to reduce its carbon footprint. The park has installed energy-efficient lighting, appliances, and heating systems to reduce energy consumption.

  • Water Conservation: The park has implemented water conservation practices to reduce water consumption. The park has installed low-flow showerheads and taps, and guests are encouraged to conserve water by taking shorter showers and turning off taps when not in use.

  • Sustainable Transport: The Bay Holiday Park encourages guests to use sustainable transport options such as cycling or walking to explore the local area. The park has also installed electric vehicle charging points to encourage guests to use electric cars.

  • Waste Reduction: The park has implemented waste reduction practices to reduce the amount of waste generated. The park has eliminated single-use plastics and encourages guests to use reusable containers and bags.

The Bay Holiday Park is committed to promoting environmental and sustainability practices to protect the natural beauty of the area and reduce its carbon footprint. The park’s efforts have been recognised with several awards, including the David Bellamy Gold Award for Conservation and the Green Tourism Gold Award.

Frequently Asked Questions

What are the facilities available at The Bay Filey holiday resort?

The Bay Filey holiday resort offers a wide range of facilities to ensure a comfortable and enjoyable stay for its guests. The resort features an indoor pool, a gym, a sauna, and a steam room. Guests can also enjoy the outdoor activities such as tennis, fishing, and cycling.

Are pets allowed at The Bay Holiday Park?

Yes, pets are allowed at The Bay Holiday Park. However, there are some restrictions and additional charges may apply. Guests are advised to check the resort’s pet policy before making a booking.

What are the rental options at The Bay Holiday Park?

The Bay Holiday Park offers a variety of rental options to suit different needs and budgets. Guests can choose from a range of holiday homes, apartments, and lodges. All accommodation options are fully equipped with modern amenities and appliances to ensure a comfortable stay.

What are the reviews like for The Bay Filey holiday resort?

The Bay Filey holiday resort has received positive reviews from its guests. Many guests have praised the resort’s facilities, location, and friendly staff. However, some guests have also mentioned that the resort can get busy during peak season.

What special offers are available at The Bay Filey?

The Bay Filey offers a range of special offers and deals throughout the year. Guests can check the resort’s website for the latest offers and promotions. Some of the offers include early bird discounts, last-minute deals, and discounts for long stays.

What are the site fees like for The Bay Holiday Park?

The site fees for The Bay Holiday Park vary depending on the type of accommodation and the season. Guests are advised to check the resort’s website or contact the resort directly for the latest site fees and charges.


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