Tenby Tourers Caravan & Camping Ltd: Real Customer Reviews For 2024

Tenby Tourers Caravan & Camping Ltd Customer Reviews

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Key Tenby Tourers Caravan & Camping Ltd Details

Address: Tenby Tourers, Llanteg, Narberth SA67 8QE
Website: http://www.tenbytourers.co.uk/
Google Rating: 4.3
Number of Google Reviews: 16

Google Maps Link

Tenby Tourers Caravan & Camping Ltd Summary

Tenby Tourers Caravan & Camping Ltd is a caravan and motorhome dealership located in Narberth, Dyfed. The company offers a wide range of services to customers, including sales, repairs, and rentals of caravans and motorhomes. With over 20 years of experience in the industry, Tenby Tourers has established itself as a trusted provider of quality vehicles and services.

Customers can visit the dealership’s website to browse the range of caravans and motorhomes available for sale or rent. The company offers a variety of models from leading manufacturers, including Bailey, Swift, and Elddis. In addition to sales and rentals, Tenby Tourers also provides repair and maintenance services for caravans and motorhomes, ensuring that customers can keep their vehicles in top condition.

Key Takeaways

  • Tenby Tourers Caravan & Camping Ltd is a trusted provider of quality caravans and motorhomes in Narberth, Dyfed.
  • The company offers a range of services, including sales, rentals, and repairs.
  • Customers can browse the company’s website to view available vehicles and schedule repairs.

Company Overview

Tenby Tourers Caravan & Camping Ltd is a company that specializes in the sale of touring caravans and motorhomes. The company is based in Narberth, Dyfed, and has been in operation for over 13 years. It was incorporated on 13 February 2009 and has one active director according to the latest confirmation statement submitted on 13th February 2022.

Tenby Tourers Caravan & Camping Ltd has a reputation for providing high-quality products and services to its customers. The company offers a wide range of touring caravans and motorhomes to suit different needs and budgets. Customers can choose from new and used models, and the company also offers financing options to make it easier for customers to purchase their dream caravan or motorhome.

In addition to selling caravans and motorhomes, Tenby Tourers Caravan & Camping Ltd also provides servicing and repairs. The company has a team of experienced technicians who can carry out routine maintenance and repairs to keep caravans and motorhomes in top condition. The company also offers caravan storage facilities for customers who need a safe and secure place to store their vehicles when not in use.

Tenby Tourers Caravan & Camping Ltd is committed to providing excellent customer service. The company has a friendly and knowledgeable team that is always on hand to answer any questions and provide advice to customers. The company prides itself on its attention to detail and strives to ensure that every customer is satisfied with their purchase.

Services Offered

Tenby Tourers Caravan & Camping Ltd offers a wide range of services to their customers. This section will highlight the two main categories of services offered by the company: Caravan Services and Camping Services.

Caravan Services

Tenby Tourers Caravan & Camping Ltd provides a range of caravan services to help keep your caravan in top condition. They offer caravan servicing, repairs, and maintenance to ensure that your caravan is ready to hit the road. Their experienced team can also help with caravan accessories and installations, including awnings, motor movers, and solar panels.

In addition to these services, Tenby Tourers Caravan & Camping Ltd also offers caravan storage. Their secure storage facility is monitored 24/7, giving you peace of mind that your caravan is safe and secure when not in use.

Camping Services

Tenby Tourers Caravan & Camping Ltd also offers a range of camping services. They provide camping equipment and accessories, including tents, sleeping bags, and camping chairs. Their experienced team can also help with camping advice, including recommendations for local campsites and attractions.

Moreover, Tenby Tourers Caravan & Camping Ltd also offers camping gas and refill services. They stock a variety of camping gas canisters, including butane, propane, and campingaz. Their gas refill service is fast and efficient, ensuring that you can get back to enjoying your camping trip as soon as possible.

In conclusion, Tenby Tourers Caravan & Camping Ltd offers a range of services to help make your caravan or camping trip a success. Their experienced team is knowledgeable and confident in providing top-quality services to their customers.

Location and Contact Information

Tenby Tourers Caravan & Camping Ltd is located in Llanteg, Narberth, Dyfed, Wales. The company is situated at Crofty Showground, which is just a short drive from the beautiful seaside town of Tenby. The location is easily accessible by car, with ample parking available on site.

For those travelling by public transport, the nearest train station is in Narberth, which is approximately 4 miles away. From there, visitors can take a taxi or bus to the site.

The company’s contact information is as follows:

Contact MethodDetails
Phone(01834) 831900 or (07717) 061777
Emailinfo@tenbytourers.co.uk
Websitewww.tenbytourers.co.uk

Visitors can also follow Tenby Tourers Caravan & Camping Ltd on Facebook for updates and news about the site.

The company’s opening hours are as follows:

DayOpening Hours
MondayClosed
Tuesday to Friday09:00 – 17:00
Saturday09:00 – 17:00
Sunday10:00 – 16:00

Overall, Tenby Tourers Caravan & Camping Ltd is conveniently located and easily accessible, with a range of contact methods available for visitors to get in touch.

Operational Hours

Tenby Tourers Caravan & Camping Ltd offers flexible operational hours to cater to the needs of its customers. The company is open seven days a week, with varying hours of operation depending on the day.

During weekdays, from Monday to Thursday, Tenby Tourers is open from 8:00 am to 6:00 pm. On Fridays, the company extends its operational hours by an additional hour and is open from 8:00 am to 7:00 pm. On Saturdays, the company is open from 9:00 am to 5:00 pm, and on Sundays, it is open from 10:00 am to 4:00 pm.

The company’s operational hours are designed to provide convenience and flexibility to customers who may have busy schedules during the week. Additionally, the extended hours on Fridays provide customers with more time to view the available caravans and motorhomes.

Tenby Tourers Caravan & Camping Ltd also offers online booking services, allowing customers to book their caravans or motorhomes at their convenience. The online booking system is available 24/7, providing customers with the flexibility to book their vehicles outside of regular operational hours.

In summary, Tenby Tourers Caravan & Camping Ltd offers flexible operational hours to cater to the needs of its customers. The company is open seven days a week, with varying hours of operation depending on the day, and also provides an online booking system for added convenience.

Booking Process

Booking a caravan or camping trip with Tenby Tourers Caravan & Camping Ltd is a straightforward process that can be completed online or over the phone. Customers can choose from a variety of pitches, including standard, serviced, and premium options, and can also select from a range of rental caravans and motorhomes.

To make a reservation, customers can visit the Tenby Tourers website and use the online booking system, which allows them to select their preferred dates, pitch type, and rental unit. Alternatively, customers can call the Tenby Tourers team directly to make a booking over the phone.

Once a reservation has been made, customers will receive a confirmation email containing all the details of their booking, including the dates, pitch type, and rental unit (if applicable). Customers can also choose to purchase optional extras, such as awnings, bedding, and entertainment packages, at the time of booking.

Tenby Tourers requires a deposit to be paid at the time of booking, with the remainder of the balance due 28 days prior to the start of the reservation. Customers can pay the deposit and balance online or over the phone using a credit or debit card.

In the event that a customer needs to cancel their reservation, Tenby Tourers has a flexible cancellation policy that allows for changes or cancellations up to 28 days prior to the start of the reservation. Customers should refer to the terms and conditions on the Tenby Tourers website for more information on the cancellation policy and any associated fees.

Overall, the booking process with Tenby Tourers is simple and efficient, with a range of options available to suit the needs of all customers.

Pricing and Payment Methods

Tenby Tourers Caravan & Camping Ltd is committed to providing its customers with high-quality services at affordable prices. The company offers a range of pricing options to suit different budgets and requirements. The prices for caravan and camping pitches vary depending on the time of year, the length of stay, and the type of pitch.

The company offers competitive pricing for its caravan and camping pitches. The prices are inclusive of VAT, and there are no hidden charges. The company accepts payment in the form of cash, credit/debit cards, and bank transfers. Customers can pay for their bookings in advance or on arrival at the site.

Tenby Tourers Caravan & Camping Ltd also offers discounts for long-term bookings. Customers can save up to 10% on their bookings by booking for more than one week. The company also offers discounts for group bookings, so customers can save money by booking together with friends or family.

Customers can make bookings online through the company’s website or by phone. The company requires a deposit of £25 for each booking, which is non-refundable. The deposit is deducted from the total cost of the booking. Customers can cancel their bookings up to 14 days before their arrival date, and the company will refund the remaining balance.

In conclusion, Tenby Tourers Caravan & Camping Ltd offers competitive pricing and flexible payment options to its customers. The company is committed to providing high-quality services at affordable prices, and customers can take advantage of discounts and special offers to save money on their bookings.

Customer Service

Tenby Tourers Caravan & Camping Ltd is committed to providing excellent customer service to all its customers. They understand that purchasing a caravan or motorhome can be a significant investment, and they strive to make the process as smooth and stress-free as possible.

Their friendly and knowledgeable staff are always on hand to answer any questions you may have and to guide you through the purchasing process. They will take the time to understand your needs and preferences and help you find the perfect caravan or motorhome to suit your requirements.

Tenby Tourers Caravan & Camping Ltd also offers a range of after-sales services to ensure that their customers are completely satisfied with their purchase. They provide a comprehensive warranty on all their caravans and motorhomes, and their experienced technicians are available to carry out any servicing or repairs that may be required.

Customers can also take advantage of their comprehensive finance options, which make purchasing a caravan or motorhome more affordable. They offer competitive rates and flexible repayment terms to suit all budgets.

Overall, Tenby Tourers Caravan & Camping Ltd is committed to providing excellent customer service and ensuring that their customers are completely satisfied with their purchase. Whether you are a first-time buyer or an experienced caravanner, they have the expertise and knowledge to help you find the perfect caravan or motorhome to suit your needs.

Reviews and Ratings

Tenby Tourers Caravan & Camping Ltd has received mixed reviews and ratings from customers. While some customers have had a positive experience, others have been dissatisfied with the service they received.

According to Review Centre, Tenby Tourers Caravan & Camping Ltd has an average rating of 2 stars out of 5 based on 2 reviews. One customer gave the company 5 stars, while another gave only 1 star. The negative review accuses the company of being “disgusting and sly” without providing any further details.

On Facebook, Tenby Tourers Caravan & Camping Ltd has a rating of 4.3 stars out of 5 based on 27 reviews. Customers have praised the company’s friendly and helpful staff, as well as its range of caravans and motorhomes. However, some customers have complained about the condition of the vehicles, and one customer reported having a bad experience with the company’s after-sales service.

At AutoTrader, Tenby Tourers Caravan & Camping Ltd has a rating of 5 stars out of 5 based on 1 review. The customer praised the company’s excellent customer service and the quality of its motorhomes.

Overall, the reviews and ratings for Tenby Tourers Caravan & Camping Ltd are mixed. While some customers have had a positive experience, others have been less satisfied. It is important for potential customers to read reviews and do their own research before making a decision.

Company Policies

Tenby Tourers Caravan & Camping Ltd. operates under a set of policies that ensure the safety and comfort of their guests. Here are some of the company policies that guests should be aware of:

Booking Policies

Tenby Tourers Caravan & Camping Ltd. requires a deposit to be paid at the time of booking. The deposit is non-refundable and non-transferable. The balance of the booking fee is due on arrival. The company reserves the right to cancel a booking if the balance is not paid on time.

Cancellation Policies

If a guest cancels their booking, the deposit will not be refunded. If the cancellation is made within 14 days of the arrival date, the full booking fee will be charged. The company advises guests to take out travel insurance to cover any unforeseen circumstances.

Check-In and Check-Out Policies

Check-in is from 2 pm to 8 pm. Guests are requested to notify the company if they will be arriving after 8 pm. Check-out is by 11 am. Late check-out may be available upon request, subject to availability.

Behaviour Policies

Tenby Tourers Caravan & Camping Ltd. expects all guests to behave in a manner that is respectful of other guests and the environment. Loud music, excessive noise, and disruptive behaviour will not be tolerated. The company reserves the right to ask guests to leave if their behaviour is deemed inappropriate.

Pet Policies

Pets are welcome at Tenby Tourers Caravan & Camping Ltd. but must be kept on a lead at all times. Owners are responsible for cleaning up after their pets. Pets are not allowed in the shower block or other communal areas.

Smoking Policies

Smoking is not allowed in any of the company’s buildings or accommodation units. Guests who wish to smoke are requested to do so outside and dispose of their cigarette butts responsibly.

Recycling Policies

Tenby Tourers Caravan & Camping Ltd. is committed to reducing waste and encourages guests to recycle. Recycling bins are provided throughout the site, and guests are requested to separate their waste accordingly.

By adhering to these policies, guests can help ensure that everyone has an enjoyable and safe stay at Tenby Tourers Caravan & Camping Ltd.

Safety Measures

Tenby Tourers Caravan & Camping Ltd prioritises the safety of their customers and ensures that all necessary safety measures are in place. Here are some of the safety measures that the company implements to ensure the safety of their customers:

Weight Limits

Tenby Tourers Caravan & Camping Ltd ensures that all caravans and tow car combinations do not exceed their allowed total mass. They provide guidance to customers on how to determine the maximum weight limit and ensure that the weight is distributed evenly. This is essential to prevent accidents and ensure that the caravan is stable while being towed.

Regular Maintenance

The company ensures that all caravans are regularly maintained and serviced to ensure that they are in good condition. Regular maintenance helps to prevent accidents caused by faulty equipment or worn-out parts. The company also provides guidance to customers on how to maintain their caravans and tow cars to ensure that they are safe to use.

Safety Equipment

Tenby Tourers Caravan & Camping Ltd provides customers with safety equipment such as fire extinguishers, smoke alarms, and carbon monoxide detectors. They also ensure that all caravans are fitted with safety equipment such as stabilisers, breakaway cables, and towing mirrors. This equipment is essential to prevent accidents and ensure that customers are safe while using their caravans.

Staff Training

All staff members at Tenby Tourers Caravan & Camping Ltd are trained to ensure that they are knowledgeable about safety measures and can provide guidance to customers. They are also trained to identify potential safety hazards and take appropriate action to prevent accidents. This ensures that customers can trust the staff to provide them with accurate and reliable information about safety measures.

In conclusion, Tenby Tourers Caravan & Camping Ltd prioritises the safety of their customers and ensures that all necessary safety measures are in place. From weight limits to regular maintenance, safety equipment, and staff training, the company ensures that customers can enjoy their caravanning experience without worrying about their safety.

Amenities and Facilities

Tenby Tourers Caravan & Camping Ltd offers a range of amenities and facilities to ensure that guests have a comfortable and enjoyable stay.

On-Site Shop

The on-site shop is stocked with a range of essential items, including groceries, camping equipment, and caravan accessories. Guests can purchase fresh bread, milk, and other basic provisions without having to leave the site.

Shower and Toilet Blocks

The site has modern and clean shower and toilet blocks, which are conveniently located throughout the site. The blocks are cleaned regularly to ensure that they are always in top condition.

Laundry Facilities

Tenby Tourers Caravan & Camping Ltd has a laundry room with washing machines and dryers. Guests can use these facilities to wash and dry their clothes during their stay.

Play Area

The site has a play area for children, which includes swings, slides, and climbing frames. The play area is located in a safe and secure area, away from the main road.

Wi-Fi

Tenby Tourers Caravan & Camping Ltd offers free Wi-Fi throughout the site. Guests can connect to the internet from the comfort of their caravan or tent.

Waste Disposal

The site has a waste disposal area, which includes recycling facilities. Guests are encouraged to recycle as much as possible during their stay.

Dog Walking Area

Tenby Tourers Caravan & Camping Ltd has a designated dog walking area, where guests can exercise their dogs. Guests are asked to keep their dogs on a lead at all times and to clean up after them.

Reception

The reception area is open during the day and is staffed by friendly and knowledgeable staff. Guests can ask for advice on local attractions and activities, or for help with any issues they may have during their stay.

Local Attractions

Tenby Tourers Caravan & Camping Ltd is located in the beautiful coastal town of Tenby, Pembrokeshire. As such, there are plenty of local attractions and activities that visitors can enjoy during their stay.

One of the most popular attractions in Tenby is its stunning beaches. The town boasts four main beaches, each with its own unique character and charm. Visitors can spend their days soaking up the sun, swimming in the sea, or trying their hand at a variety of water sports, including surfing, kayaking, and paddleboarding.

For those who prefer to stay on dry land, there are plenty of other activities to enjoy in Tenby. The town is home to a number of historic sites, including the 13th-century town walls and the Tudor Merchant’s House. Visitors can also explore the local art galleries and museums, or take a stroll through the picturesque town centre.

In addition to its many attractions, Tenby is also a great base for exploring the wider Pembrokeshire area. The county is home to a number of beautiful national parks, including the Pembrokeshire Coast National Park and the Preseli Hills. Visitors can also explore the county’s many castles and historic sites, or take a boat trip to the nearby islands of Caldey and Skomer.

Overall, there is no shortage of things to see and do in and around Tenby. Whether you’re looking for a relaxing beach holiday or an action-packed adventure, this beautiful coastal town has something to offer everyone.

Environmental Commitment

Tenby Tourers Caravan & Camping Ltd is committed to reducing their carbon footprint and promoting eco-friendly practices. They believe that caravanning and camping can be a sustainable and responsible way to travel and enjoy the outdoors.

One of the ways Tenby Tourers Caravan & Camping Ltd demonstrates their environmental commitment is by offering a range of eco-friendly products in their store. They sell biodegradable toilet chemicals, solar panels, and reusable water bottles. They also encourage their customers to reduce their waste by providing recycling facilities on site.

In addition to promoting eco-friendly products, Tenby Tourers Caravan & Camping Ltd also takes steps to reduce their own carbon emissions. They have installed energy-efficient lighting and heating systems in their buildings, and they use renewable energy sources wherever possible. They also encourage their staff to walk, cycle, or use public transport to get to work.

Tenby Tourers Caravan & Camping Ltd is also committed to reducing the impact of their operations on the natural environment. They have implemented a range of measures to protect local wildlife and habitats, including planting wildflowers and creating bird boxes. They also work closely with local conservation groups to support environmental initiatives in the area.

Overall, Tenby Tourers Caravan & Camping Ltd is dedicated to promoting sustainable and responsible tourism. They believe that by working together, we can all make a positive difference to the environment and protect the natural beauty of the places we love to visit.

Frequently Asked Questions

What is the lifespan of a touring caravan?

The lifespan of a touring caravan can vary depending on how well it is maintained and how often it is used. On average, a well-maintained touring caravan can last up to 20 years. However, it is important to note that regular maintenance and repairs are necessary to keep the caravan in good condition.

How can I determine the value of my caravan?

There are a number of factors that can affect the value of a caravan, including its age, condition, and features. One way to determine the value of your caravan is to use an online valuation tool, such as the one provided by the National Caravan Council. Alternatively, you can consult with a caravan dealer or appraiser to get an accurate valuation.

What is the cost of a touring caravan?

The cost of a touring caravan can vary widely depending on factors such as its size, features, and condition. On average, a new touring caravan can cost between £15,000 and £25,000. However, it is possible to find used caravans for significantly less.

Is it legal to live in a caravan?

In the UK, it is legal to live in a caravan on a permanent basis as long as it is located on land that has the appropriate planning permission. However, living in a caravan on public land or without permission can result in legal action.

What amenities are available at Tenby Tourers Caravan & Camping Ltd?

Tenby Tourers Caravan & Camping Ltd offers a range of amenities for guests, including electric hook-ups, shower and toilet facilities, a laundry room, and a chemical waste disposal point. In addition, the site has a shop that sells basic supplies and accessories.

What are the check-in and check-out times at Tenby Tourers Caravan & Camping Ltd?

Check-in at Tenby Tourers Caravan & Camping Ltd is from 2pm onwards, while check-out is by 11am. Guests are advised to contact the site in advance if they require early or late check-in or check-out.


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