Rowston Holiday Park: Real Customer Reviews For 2024

Rowston Holiday Park Customer Reviews

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Key Rowston Holiday Park Details

Address: Rowston Dr, New Hedges, Tenby SA70 8TL
Website: https://www.hean-castle-estate.com/rowston-holiday-park/
Google Rating: 3.7
Number of Google Reviews: 63

Google Maps Link

Rowston Holiday Park Summary

Rowston Holiday Park is a picturesque holiday destination situated on the edge of the charming village of New Hedges. The park is conveniently located midway between the popular seaside towns of Saundersfoot and Tenby, making it an ideal base for exploring the stunning Pembrokeshire coast.

The park has recently come under new management and is undergoing a transformation to bring it up to a very high standard. With a range of accommodation options to suit all budgets and preferences, Rowston Holiday Park caters to families, couples, and groups of friends looking for a peaceful and relaxing getaway in the heart of the Welsh countryside.

Key Takeaways

  • Rowston Holiday Park is a picturesque holiday destination located in the village of New Hedges, between Saundersfoot and Tenby.
  • The park offers a range of accommodation options to suit all budgets and preferences.
  • With its peaceful and relaxing atmosphere, Rowston Holiday Park is the perfect base for exploring the stunning Pembrokeshire coast.

Location of Rowston Holiday Park

Rowston Holiday Park is located on the edge of the village of New Hedges, conveniently situated midway between Saundersfoot and Tenby in Pembrokeshire, Wales. The park is easily accessible by car and is just a few miles away from the A477 main road.

The park is situated in a beautiful location, surrounded by the stunning Pembrokeshire countryside. It is just a 10-minute walk down the private path from the park to the Pembrokeshire Coast Path and Waterwynch beach. The park is also located close to many of Pembrokeshire’s most popular attractions, including Folly Farm Adventure Park and Zoo, Oakwood Theme Park, and the Blue Lagoon Water Park.

Rowston Holiday Park is an ideal base for exploring the surrounding area and taking in the many sights and sounds of Pembrokeshire. The park is situated in a peaceful and tranquil location, making it the perfect place to relax and unwind after a busy day of exploring the local area.

The park is also conveniently located close to many local amenities, including shops, restaurants, and bars, making it the perfect place for families and couples alike. With so much to see and do in the surrounding area, Rowston Holiday Park is the perfect destination for your next holiday.

Accommodation Options at Rowston Holiday Park

Rowston Holiday Park offers a variety of accommodation options to suit the needs of every traveler. Whether you prefer the comfort of a holiday cottage, the convenience of a caravan, or the simplicity of camping, Rowston Holiday Park has got you covered.

Caravans

Caravans are a popular choice among visitors to Rowston Holiday Park. The park offers a range of caravans, from standard models to luxury options. All caravans are fully equipped with everything you need for a comfortable stay, including a kitchen, bathroom, and living area. Some of the luxury caravans even come with a private hot tub, perfect for relaxing after a long day of exploring the surrounding area.

Camping Pitches

For those who prefer to be closer to nature, Rowston Holiday Park also offers camping pitches. The park has a range of pitches available, from basic options for tents to pitches with electric hook-ups for caravans and motorhomes. The pitches are located in a peaceful area of the park, surrounded by trees and greenery, and offer a great base for exploring the nearby beaches and countryside.

Holiday Cottages

If you’re looking for a home away from home, Rowston Holiday Park’s holiday cottages are a great option. The cottages are fully equipped with everything you need for a comfortable stay, including a kitchen, bathroom, and living area. They also come with a private patio area, perfect for enjoying the sunshine or a meal al fresco. The cottages are available in a range of sizes, from cosy one-bedroom options to larger cottages that can accommodate up to six people.

Overall, Rowston Holiday Park offers a range of accommodation options to suit every budget and preference. Whether you’re looking for a caravan, a camping pitch, or a holiday cottage, you’re sure to find something that suits your needs at this popular holiday park.

Facilities and Amenities

Rowston Holiday Park offers a range of facilities and amenities to ensure that guests have a comfortable and enjoyable stay. Here are some of the highlights:

On-site Shop

The on-site shop at Rowston Holiday Park is well-stocked with a variety of essential items, including groceries, toiletries, and camping supplies. Guests can easily pick up snacks and drinks for their day trips or stock up on supplies for their stay. The shop is open daily during peak season and has limited hours during the off-season.

Children’s Play Area

The children’s play area at Rowston Holiday Park is a great place for kids to burn off some energy and make new friends. The play area is equipped with swings, slides, climbing frames, and other fun activities. Parents can relax on the nearby benches while keeping an eye on their children.

Laundry Services

Rowston Holiday Park has laundry facilities on-site, making it easy for guests to keep their clothes clean during their stay. The laundry room is equipped with washing machines and dryers, and there is a small fee to use them. Guests can also purchase laundry detergent from the on-site shop.

Overall, Rowston Holiday Park provides guests with a range of convenient facilities and amenities to make their stay as comfortable as possible. From the on-site shop to the children’s play area and laundry facilities, guests have everything they need to enjoy their time at the park.

Local Attractions

Rowston Holiday Park is located in the heart of Pembrokeshire, a beautiful coastal region in Wales. There are plenty of exciting attractions and activities to explore in the area. Here are some of the top local attractions:

Beaches

Pembrokeshire is famous for its stunning beaches, and Rowston Holiday Park is just a short drive away from some of the best. Tenby’s South Beach is a popular spot for sunbathing and swimming, while Barafundle Bay has been voted one of the best beaches in the world. Other nearby beaches include Saundersfoot, Amroth, and Freshwater East.

Castles

Pembrokeshire is home to several impressive castles, each with its own unique history. Pembroke Castle, the birthplace of Henry VII, is a must-see attraction. Carew Castle, located on the banks of the Carew River, is another popular choice. Other notable castles in the area include Manorbier Castle and Picton Castle.

Theme Parks

For a fun day out with the family, why not visit one of Pembrokeshire’s theme parks? Oakwood Theme Park is the largest in the area, with over 40 rides and attractions. Folly Farm Adventure Park and Zoo is another popular choice, with a range of animals and activities to enjoy. Other theme parks in the area include Heatherton World of Activities and Dinosaur Park.

Coastal Walks

Pembrokeshire’s stunning coastline is perfect for a leisurely stroll or a more challenging hike. The Pembrokeshire Coast Path stretches for 186 miles, offering breathtaking views of the sea and countryside. Other popular coastal walks in the area include the Stackpole Estate Walk and the Marloes Peninsula Walk.

Wildlife

Pembrokeshire is home to a diverse range of wildlife, including seals, dolphins, and puffins. Boat trips are available from several locations along the coast, offering the chance to get up close and personal with these amazing creatures. Other wildlife attractions in the area include the Welsh Wildlife Centre and the Tenby Dinosaur Park.

Booking and Pricing Information

Rowston Holiday Park is a popular holiday destination for families and couples looking for a relaxing break in Pembrokeshire. Booking a stay at the park is easy and can be done online through the Pitchup.com website. The park does not currently take bookings through any other platform.

The price of a stay at Rowston Holiday Park varies depending on the time of year and the type of accommodation chosen. The park offers a range of options to suit all budgets, from basic camping pitches to luxury lodges. Prices start at £16 per night for a basic pitch and can go up to £200 per night for a luxury lodge during peak season.

It’s worth noting that the park has a minimum stay requirement of three nights during peak season, which includes bank holidays and school holidays. During the low season, there is no minimum stay requirement, and guests can book for as little as one night.

Guests are required to pay a deposit of 25% of the total booking cost at the time of booking, with the remaining balance due 30 days before the start of the stay. The park accepts all major credit cards and debit cards, as well as bank transfers.

For those looking to bring their pets along, Rowston Holiday Park is pet-friendly, with a maximum of two dogs allowed per booking. There is an additional charge of £5 per night per dog, which is added to the total cost of the booking.

Overall, Rowston Holiday Park offers a range of affordable accommodation options, making it an excellent choice for those looking for a budget-friendly break in Pembrokeshire. The booking process is straightforward, and the park’s pet-friendly policy makes it an ideal choice for those looking to bring their furry friends along.

Customer Service and Support

Rowston Holiday Park has received mixed reviews regarding their customer service and support. Some visitors have reported poor customer service, while others have praised the staff for being friendly and helpful.

According to a review on TripAdvisor, a visitor reported poor customer service when they arrived at the park and found the reception closed. However, other visitors have praised the staff for being helpful and accommodating, especially when it comes to resolving issues with their accommodation.

The park does have a customer service team that visitors can contact if they have any issues or concerns during their stay. Visitors can find the contact information on the park’s website or in the welcome pack they receive upon arrival.

In terms of support, the park offers a range of amenities and facilities to ensure visitors have a comfortable and enjoyable stay. These include an on-site shop, a launderette, and a children’s play area. The park also provides free Wi-Fi for visitors, which can be useful for those who need to stay connected during their stay.

Overall, while some visitors have reported issues with customer service, the park does have a customer service team and offers a range of facilities and amenities to ensure visitors have a comfortable stay.

Health and Safety Measures

Rowston Holiday Park takes the health and safety of their guests very seriously. They have implemented several measures to ensure that their guests have a safe and enjoyable stay.

COVID-19 Measures

In response to the COVID-19 pandemic, Rowston Holiday Park has implemented several measures to keep their guests safe. These measures include:

  • Enhanced cleaning and disinfection procedures in all communal areas and accommodation units.
  • Regular sanitisation of high-touch surfaces such as door handles, light switches, and remote controls.
  • Hand sanitising stations located throughout the park.
  • Social distancing measures in place in all communal areas.
  • Contactless check-in and check-out procedures.
  • The wearing of face masks is encouraged in all communal areas.

Other Measures

In addition to their COVID-19 measures, Rowston Holiday Park has implemented several other measures to ensure the health and safety of their guests. These measures include:

  • Regular maintenance and safety checks of all equipment and facilities.
  • Fire safety measures in place throughout the park.
  • A strict no-smoking policy in all accommodation units.
  • A no-pet policy in some accommodation units to ensure that guests with allergies are not affected.

Guests can rest assured that Rowston Holiday Park takes their health and safety seriously and has implemented measures to ensure a safe and enjoyable stay.

Accessibility Options

Rowston Holiday Park aims to provide a comfortable and accessible stay for all its guests. The park offers a range of accessibility options to cater to the needs of guests with disabilities or limited mobility.

Accommodation

The park has a selection of holiday homes that are designed to be accessible for guests with disabilities. These homes feature wider doors, ramp access, and adapted wet rooms. The park also offers wheelchair-friendly accommodation options. Guests can request specific accommodation requirements when booking their stay.

On-Site Facilities

Rowston Holiday Park has a range of on-site facilities that are accessible to guests with disabilities. The park has a disabled toilet and shower block, which is equipped with grab rails and emergency alarms. The park also has a laundry room that is accessible to wheelchair users.

Park Accessibility

The park is flat and level, making it easy for guests with limited mobility to move around. The park’s reception area and shop are accessible to wheelchair users. The park also has a dedicated disabled parking area, which is located close to the holiday homes.

Assistance Dogs

Rowston Holiday Park welcomes assistance dogs, and the park’s staff are trained to assist guests with disabilities. Guests are advised to inform the park in advance if they plan to bring an assistance dog.

Local Attractions

The local area has a range of attractions that are accessible to guests with disabilities. The nearby beaches of Saundersfoot and Tenby have beach wheelchairs available for hire. The park’s staff can provide information on local attractions that are accessible to guests with disabilities.

Rowston Holiday Park is committed to providing a comfortable and accessible stay for all its guests. The park’s range of accessibility options ensures that guests with disabilities or limited mobility can enjoy their stay with ease.

Guest Reviews and Feedback

Rowston Holiday Park has received mixed reviews from its guests. While some guests have had a pleasant stay, others have had negative experiences. Here are some of the reviews and feedback from guests:

  • One guest reported that the location of the holiday park is great, with easy access to both Tenby and Saundersfoot. However, they were disappointed with the cleanliness of the caravan they stayed in and the facilities on the site.

  • Another guest mentioned that they were not impressed with the customer service they received at the reception. They arrived at 6 pm on a Saturday, and while they expected the reception to be closed, they did not feel that it was very late to arrive on site. They felt that they did not receive a warm welcome.

  • Some guests have reported that the holiday park is quiet and peaceful, with lovely views of the countryside. They also appreciated the spacious pitches and the well-maintained grounds.

  • However, other guests have mentioned that they experienced issues that were not resolved during their stay. For example, one guest reported that they had a problem with the hot water supply in their caravan, and despite reporting it to the staff, it was not fixed during their stay.

Overall, it appears that guests have had mixed experiences at Rowston Holiday Park. While some have enjoyed their stay, others have not been impressed with the facilities, customer service, or the resolution of issues during their stay.

Frequently Asked Questions

What are the nearby attractions to Rowston Holiday Park?

Rowston Holiday Park is conveniently located midway between Saundersfoot and Tenby, two popular seaside resorts in Pembrokeshire, Wales. Visitors can explore the beautiful beaches, coastal walks, and historic sites in the area. Other nearby attractions include Folly Farm Adventure Park and Zoo, Oakwood Theme Park, and the Pembrokeshire Coast National Park.

Are there any dog-friendly accommodations available at Rowston Holiday Park?

Yes, Rowston Holiday Park offers dog-friendly accommodations for guests who wish to bring their furry friends along. Please note that additional charges may apply, and guests are required to follow the park’s rules regarding pets.

What are the check-in and check-out times at Rowston Holiday Park?

Check-in time at Rowston Holiday Park is from 3:00 PM, and check-out time is by 10:00 AM on the day of departure. Please note that early check-in and late check-out may be available upon request but are subject to availability and may incur additional charges.

Does Rowston Holiday Park have any on-site activities for children?

Yes, Rowston Holiday Park offers a range of on-site activities for children, including a playground, games room, and sports field. During peak season, the park also offers a kids’ club with supervised activities and entertainment.

Is there a swimming pool at Rowston Holiday Park?

No, Rowston Holiday Park does not have a swimming pool on-site. However, guests can enjoy the nearby beaches and water activities in the area.

What is the cancellation policy for bookings at Rowston Holiday Park?

The cancellation policy for bookings at Rowston Holiday Park may vary depending on the type of accommodation and the time of year. Guests are advised to check the park’s terms and conditions or contact the park directly for more information on the cancellation policy.


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