Park Leisure – Head Office: Real Customer Reviews For 2024

Park Leisure – Head Office Customer Reviews

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Key Park Leisure – Head Office Details

Address: Unit 1, Tudor Court, York Business Park, Poppleton YO26 6RS
Website: https://www.parkleisure.co.uk/contact
Google Rating: 3.2
Number of Google Reviews: 9

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Park Leisure – Head Office Summary

Park Leisure – Head Office is the central hub of operations for Park Leisure, a UK-based luxury holiday home provider. The company has five stunning locations across the UK, offering excellent service and luxury accommodation for every budget. The Head Office is located in York, England, and is responsible for overseeing the company’s operations, customer service, and strategic partnerships.

Park Leisure’s leadership team is dedicated to delivering exceptional service and creating unforgettable experiences for its customers. The company’s services and offerings include luxury holiday homes and lodges, as well as a range of on-site amenities such as swimming pools, restaurants, and spas. The company’s operational locations are situated in some of the UK’s most beautiful coastal and country locations, including Cornwall, Northumberland, and the Lake District.

Park Leisure is committed to corporate social responsibility and has received industry recognition and awards for its efforts. The company is also dedicated to providing excellent customer service and career opportunities for its employees. If you’re interested in learning more about Park Leisure’s services or have any questions, their contact information can be found on their website.

Key Takeaways

  • Park Leisure offers luxury holiday homes and lodges in five stunning locations across the UK
  • The Head Office in York oversees the company’s operations, customer service, and strategic partnerships
  • Park Leisure is committed to corporate social responsibility, excellent customer service, and providing career opportunities for its employees.

Company Overview

Park Leisure is a UK-based company that offers holiday parks across the country. Founded in 1997, the company has grown to become one of the leading providers of holiday homes and lodges in the UK.

The company’s mission is to offer “excellence as standard” and provide customers with the opportunity to connect with loved ones, enjoy a lifetime of holidays, and create memorable moments all year round. The company’s holiday parks offer views, landscapes, and endless opportunities for adventure and relaxation, allowing customers to connect with nature and enjoy the freedom of the outdoors.

Park Leisure’s portfolio of parks includes spacious holiday parks situated in some of the most picturesque locations in the UK, including the Lake District, Yorkshire Dales, and Northumberland. Each park offers a range of facilities and activities, including swimming pools, restaurants, and bars, as well as a range of outdoor activities such as cycling, fishing, and walking.

The company prides itself on its commitment to customer service and providing customers with a high-quality experience. With a team of dedicated staff and a focus on continuous improvement, Park Leisure aims to provide customers with a holiday experience that exceeds their expectations.

Leadership Team

Park Leisure – Head Office has a strong leadership team that oversees the company’s operations. The team is responsible for ensuring that the company’s values and mission are upheld, and that the company is run in a professional and efficient manner.

Andrew Bracey – Chairman

Andrew Bracey is the Chairman of Park Leisure – Head Office. He has over 20 years of experience in private equity and investment banking. Bracey is responsible for setting the strategic direction of the company and ensuring that the company is financially stable. He is also responsible for overseeing the company’s governance and risk management.

Oliver McIpd – Director of Communications and Customer Relations

Oliver McIpd is the Director of Communications and Customer Relations at Park Leisure – Head Office. He has over 10 years of experience in marketing and communications. McIpd is responsible for developing and implementing the company’s marketing and communications strategy. He is also responsible for managing the company’s customer relations and ensuring that customers are satisfied with the company’s services.

Danielle Gregory – Marketing Manager

Danielle Gregory is the Marketing Manager at Park Leisure – Head Office. She has over 5 years of experience in marketing and advertising. Gregory is responsible for developing and executing the company’s marketing campaigns. She is also responsible for managing the company’s social media presence and ensuring that the company’s brand is consistent across all channels.

Other Members of the Leadership Team

In addition to the above, Park Leisure – Head Office has other members of the leadership team who are responsible for various aspects of the company’s operations. These include:

  • Head of Operations
  • Head of Finance
  • Head of Human Resources
  • Head of Sales

Each member of the leadership team brings a unique set of skills and experience to the company, and works together to ensure that the company is successful.

Services and Offerings

Park Leisure – Head Office offers a range of services and offerings to its customers. The company prides itself on providing high-quality holiday homes and lodges in some of the most beautiful locations in the UK. Here are some of the services and offerings that Park Leisure – Head Office provides:

Holiday Homes and Lodges

Park Leisure – Head Office offers a wide range of holiday homes and lodges to suit every taste and budget. Whether you’re looking for a cozy cottage or a luxurious lodge, you’re sure to find something that meets your needs. All of the holiday homes and lodges are designed to provide maximum comfort and relaxation, with modern amenities and stylish furnishings.

On-Site Facilities

In addition to comfortable holiday homes and lodges, Park Leisure – Head Office also offers a range of on-site facilities. These include swimming pools, fitness centres, restaurants, bars, and more. Whether you want to relax by the pool or work up a sweat in the gym, there’s something for everyone at Park Leisure – Head Office.

Ownership Opportunities

If you’re looking to invest in a holiday home or lodge, Park Leisure – Head Office also offers ownership opportunities. This allows you to own your own holiday home or lodge in one of the company’s stunning locations. As an owner, you’ll have access to all of the on-site facilities and amenities, and you’ll be able to enjoy your holiday home or lodge whenever you like.

Customer Service

Park Leisure – Head Office is committed to providing excellent customer service. The company’s friendly and knowledgeable staff are always on hand to answer any questions you may have and to help you make the most of your holiday. Whether you need assistance with booking your holiday or you have a question about one of the on-site facilities, the team at Park Leisure – Head Office is always happy to help.

Operational Locations

Park Leisure – Head Office operates in five stunning locations, each offering unique and luxurious holiday experiences. The locations are as follows:

  • Cornwall: Park Leisure’s Cornwall location is situated in the stunning Pentewan Valley, surrounded by lush greenery and a short walk away from the beach. The park offers a range of luxury lodges, each with their own private hot tubs, and a variety of on-site facilities, including a swimming pool, gym, and restaurant.

  • Northumberland: Park Leisure’s Northumberland location is nestled in the heart of the Northumberland countryside, with stunning views of the coastline and the Cheviot Hills. The park offers a range of luxury lodges, each with their own private hot tubs, and a variety of on-site facilities, including a swimming pool, gym, and restaurant.

  • Yorkshire: Park Leisure’s Yorkshire location is situated in the heart of the Yorkshire Dales, surrounded by stunning scenery and a short drive away from the historic town of Skipton. The park offers a range of luxury lodges, each with their own private hot tubs, and a variety of on-site facilities, including a swimming pool, gym, and restaurant.

  • Wales: Park Leisure’s Wales location is situated in the heart of the Snowdonia National Park, surrounded by stunning scenery and a short drive away from the historic town of Caernarfon. The park offers a range of luxury lodges, each with their own private hot tubs, and a variety of on-site facilities, including a swimming pool, gym, and restaurant.

  • Devon: Park Leisure’s Devon location is situated in the heart of the South Devon countryside, surrounded by stunning scenery and a short drive away from the historic town of Totnes. The park offers a range of luxury lodges, each with their own private hot tubs, and a variety of on-site facilities, including a swimming pool, gym, and restaurant.

Each location offers excellent service and luxury accommodation to suit every budget. Park Leisure’s award-winning holiday parks are the perfect place to relax and unwind, surrounded by stunning scenery and a range of on-site facilities.

Strategic Partnerships

Park Leisure – Head Office understands the importance of building strategic partnerships to enhance the overall experience for their guests. By collaborating with other businesses and organisations, they can offer a wider range of services and activities to their customers.

One of the key partnerships that Park Leisure – Head Office has established is with local tourist boards. By working together, they can promote the local area and attract more visitors to the region. This not only benefits Park Leisure – Head Office but also helps to support the local economy.

Another important partnership that Park Leisure – Head Office has formed is with suppliers. By working closely with suppliers, they can ensure that they are providing the best quality products and services to their guests. This includes everything from food and drink to entertainment and activities.

Park Leisure – Head Office also works with other leisure companies to offer joint packages and promotions. This allows them to offer a more comprehensive range of services to their customers and provides additional value for money.

In addition to these partnerships, Park Leisure – Head Office also works with charities and community groups to support local initiatives. This includes fundraising events and volunteering opportunities.

Overall, Park Leisure – Head Office recognises the importance of building strong partnerships to enhance the overall experience for their guests. By working with other businesses and organisations, they can offer a wider range of services and activities, while also supporting the local community.

Corporate Social Responsibility

Park Leisure – Head Office is committed to being a socially responsible company. They understand the importance of giving back to the community and taking care of the environment. As such, they have implemented various initiatives to promote sustainability and social responsibility.

One of their main initiatives is their commitment to reducing their carbon footprint. They have implemented energy-efficient practices in their offices and parks, including the use of LED lighting and motion sensors to reduce energy consumption. Additionally, they have invested in renewable energy sources such as solar panels to reduce their reliance on non-renewable energy sources.

Park Leisure – Head Office is also committed to supporting local communities. They have partnered with local charities and organisations to provide support and funding for various initiatives. For example, they have donated funds to local schools to support educational programmes and have provided funding for community events.

In addition to their commitment to the environment and local communities, Park Leisure – Head Office also places a strong emphasis on employee well-being. They have implemented various programmes and initiatives to support their employees’ mental and physical health. For example, they offer employee assistance programmes, health and wellness programmes, and flexible working arrangements.

Overall, Park Leisure – Head Office’s commitment to corporate social responsibility is an important aspect of their business. Through their various initiatives, they strive to make a positive impact on the environment, local communities, and their employees.

Industry Recognition and Awards

Park Leisure – Head Office has been recognised for its excellence in park and recreation management. The National Recreation and Park Association (NRPA) is a leading organisation in this field, and they have awarded Park Leisure – Head Office with several awards.

One of the most prestigious awards that Park Leisure – Head Office has received is the NRPA Gold Medal Award. This award recognises organisations that have demonstrated excellence in park and recreation management. The application process for this award is rigorous, and each completed application is independently judged by a panel of five park and recreation professionals selected by AAPRA based upon their management experience, size and type of agency, geographic location, and diversity. The 2023 Gold Medal Award Program applications are currently being accepted through March 3, 2023.

In addition to the NRPA Gold Medal Award, Park Leisure – Head Office has also received the NRPA Innovation and Spotlight Awards. These awards recognise organisations that have demonstrated innovation and excellence in park and recreation management. The winners of these awards are announced during the NRPA Annual Conference, which takes place in September.

The People and Parks Foundation has also recognised Park Leisure – Head Office for its health and wellbeing efforts and initiatives. The People and Parks Foundation is an organisation that promotes the benefits of parks and green spaces for health and wellbeing. They have awarded Park Leisure – Head Office with highly regarded awards and industry recognition in recent years.

Overall, Park Leisure – Head Office’s commitment to excellence in park and recreation management has been recognised by leading organisations in this field. These awards and recognition demonstrate the organisation’s dedication to providing high-quality leisure facilities and services for its customers.

Customer Service

Park Leisure – Head Office takes pride in providing exceptional customer service to all its clients. Their customer service team is always ready to help and answer any questions clients may have.

Clients can get in touch with Park Leisure – Head Office’s customer service team through various channels. They can request a brochure, make an enquiry, or book a park visit through the contact page on the company’s website. The team can also be reached by phone or email.

Park Leisure – Head Office’s customer service team is knowledgeable and well-trained. They can provide clients with detailed information about the company’s products and services, as well as answer any questions they may have. The team is also friendly and approachable, ensuring that clients feel comfortable and confident when dealing with them.

In addition to providing excellent customer service, Park Leisure – Head Office also values client feedback. They encourage clients to share their thoughts and opinions about the company’s products and services, as well as their overall experience. This feedback is used to continually improve and enhance the company’s offerings.

Overall, Park Leisure – Head Office’s customer service is top-notch. Clients can rest assured that they will receive prompt, professional, and courteous service from the company’s knowledgeable and friendly team.

Career Opportunities

Park Leisure is a leading holiday home park operator with 11 premium parks throughout the UK. They pride themselves on creating a holiday environment with a family feel and a personal touch, and they put all their owners first at every opportunity.

Park Leisure provides a range of career opportunities for those looking to work in the holiday home park industry. They offer a supportive and inclusive culture that encourages personal and professional development.

Some of the career opportunities available at Park Leisure include:

Sales

Park Leisure is always on the lookout for talented salespeople who can help them grow their business. Sales roles at Park Leisure include Sales Executive, Sales Manager, and Sales Director. Successful candidates will be responsible for selling holiday homes to potential customers, managing a team of salespeople, and developing sales strategies to help the company achieve its goals.

Operations

Park Leisure is also looking for experienced operations managers who can help them run their parks efficiently. Operations roles at Park Leisure include General Manager, Assistant Manager, and Operations Director. Successful candidates will be responsible for overseeing all aspects of park operations, including maintenance, housekeeping, and customer service.

Finance

Park Leisure is always looking for talented finance professionals to help them manage their finances effectively. Finance roles at Park Leisure include Financial Controller, Management Accountant, and Finance Director. Successful candidates will be responsible for managing the company’s finances, preparing financial reports, and developing financial strategies to help the company achieve its goals.

Marketing

Park Leisure is also looking for talented marketing professionals who can help them promote their parks effectively. Marketing roles at Park Leisure include Marketing Executive, Marketing Manager, and Marketing Director. Successful candidates will be responsible for developing marketing strategies, managing advertising campaigns, and promoting the company’s parks to potential customers.

Overall, Park Leisure provides a range of exciting career opportunities for those looking to work in the holiday home park industry. With a supportive and inclusive culture, personal and professional development opportunities, and a commitment to putting their owners first, Park Leisure is an excellent place to work for those looking to further their careers.

Contact Information

Park Leisure’s Head Office is located in Durham, UK. They are committed to providing excellent customer service and support. If you need to contact them, you can do so in several ways.

Phone

You can reach the Park Leisure Head Office by phone at +44 191 378 0146. Their customer service team is available to assist you Monday through Friday from 9 am to 5 pm.

Email

If you prefer to contact them by email, you can do so at info@parkleisure.co.uk. They strive to respond to all emails within 24 hours.

Postal Mail

If you need to send them something via postal mail, you can do so at the following address:

Park Leisure Head Office
Unit 1, Durham Gate
Durham, DH1 2XH
United Kingdom

Online Contact Form

Park Leisure also offers an online contact form that you can fill out on their website. This form allows you to provide your contact information and a brief message about your inquiry. They will respond to your message as soon as possible.

Social Media

You can also connect with Park Leisure on social media platforms such as Facebook, Twitter, and Instagram. They regularly post updates about their parks, promotions, and events.

Frequently Asked Questions

What is the address of Park Leisure’s head office?

Park Leisure’s head office is located at Tudor Court, York, North Yorkshire, YO26 6RS, United Kingdom.

What are some common complaints about Park Leisure?

There have been some complaints about Park Leisure’s customer service and the condition of some of their facilities. However, it is important to note that these complaints are not representative of all customers’ experiences.

Can you provide reviews of Park Leisure Holidays?

There are many reviews of Park Leisure Holidays available online, with a mixture of positive and negative feedback. It is important to read a range of reviews to get a balanced understanding of the experiences of different customers.

What types of play equipment does Park Leisure offer?

Park Leisure offers a range of play equipment for children, including swings, slides, climbing frames, and playhouses. The specific types of equipment may vary depending on the location.

Who are the current directors of Park Leisure 2000 Ltd?

The current directors of Park Leisure 2000 Ltd are Richard Hunt, Miles Dewhurst, and James Turner.

What is the ownership structure of Park Leisure?

Park Leisure is owned by Park Leisure 2000 Ltd, which is a for-profit company registered in England. The company operates a number of holiday parks across the UK.


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