Haven Thorpe Park Holiday Park: Real Customer Reviews For 2024

Haven Thorpe Park Holiday Park Customer Reviews

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Key Haven Thorpe Park Holiday Park Details

Address: Humberston, Cleethorpes DN35 0PW
Website: https://www.haven.com/parks/lincolnshire/thorpe-park?utm_source=google&utm_medium=organic&utm_campaign=gmb
Google Rating: 4.2
Number of Google Reviews: 4256

Google Maps Link

Haven Thorpe Park Holiday Park Summary

Haven Thorpe Park Holiday Park is a popular holiday destination for families and couples looking for a fun-filled and relaxing vacation. Located in Cleethorpes, Lincolnshire, the park offers easy access to the beach and a range of activities and amenities that cater to all ages and interests.

The park boasts a variety of accommodation options, including caravans, lodges, and camping and touring pitches, all of which are equipped with modern amenities to ensure a comfortable stay. Guests can also take advantage of the park’s facilities, such as the swimming pool complex, adventure golf, bungee trampolines, and a variety of restaurants and bars.

Whether you’re looking for a quiet retreat or an action-packed adventure, Haven Thorpe Park Holiday Park has something for everyone. With its beautiful location, comfortable accommodation, and extensive range of activities and amenities, it’s no wonder why the park is a popular choice for holidaymakers.

Key Takeaways

  • Haven Thorpe Park Holiday Park offers a range of accommodation options and amenities that cater to all ages and interests.
  • The park is located in Cleethorpes, Lincolnshire, and offers easy access to the beach and a variety of activities and attractions.
  • With its beautiful location, comfortable accommodation, and extensive range of activities and amenities, Haven Thorpe Park Holiday Park is a popular choice for families and couples looking for a fun-filled and relaxing vacation.

Location and Accessibility

Transport Links

Haven Thorpe Park Holiday Park is located in Cleethorpes, Lincolnshire, making it easily accessible by both car and public transport. The nearest train station is Cleethorpes, which is just a short taxi ride away from the park. From there, direct trains run to Grimsby, Doncaster, and Sheffield.

For those travelling by car, the park is conveniently located just off the A180 and has ample on-site parking. The park is also easily accessible from the M180, which links to the M18 and M1.

Directions

To get to Haven Thorpe Park Holiday Park by car, take the A180 towards Cleethorpes. At the roundabout, take the first exit onto the A1098 and follow the signs for the park.

For those travelling by public transport, take the train to Cleethorpes station and then take a taxi to the park. Alternatively, there are local bus services that run from the station to the park.

Once you arrive at the park, there is plenty of on-site parking available for guests. The park is also designed with disabled access in mind, with wheelchair hire available and accessible accommodation options.

Overall, Haven Thorpe Park Holiday Park is easily accessible by both car and public transport, making it a convenient and enjoyable holiday destination for all.

Accommodation Options

Haven Thorpe Park Holiday Park offers a variety of accommodation options to suit different preferences and budgets. From cosy caravans to luxurious lodges, guests can choose from a range of options to make their stay comfortable and enjoyable.

Caravans

The caravans at Haven Thorpe Park Holiday Park are a popular choice for families and couples who want to enjoy a cosy and comfortable stay. These caravans come in different sizes, ranging from 2 to 3 bedrooms, and can accommodate up to 8 people. They are equipped with all the necessary amenities, including a fully-equipped kitchen, a TV, and a shower room.

The caravans are categorised into Standard, Deluxe, and Prestige, with each category offering different levels of comfort and luxury. Standard caravans are the most affordable option, while Prestige caravans offer the highest level of luxury and comfort.

Lodges

For those who want a more luxurious and spacious accommodation, Haven Thorpe Park Holiday Park offers a range of lodges. These lodges are available in different sizes, ranging from 2 to 3 bedrooms, and can accommodate up to 6 people. They are equipped with all the necessary amenities, including a fully-equipped kitchen, a TV, and a shower room.

The lodges are categorised into Standard, Deluxe, and Prestige, with each category offering different levels of comfort and luxury. Standard lodges are the most affordable option, while Prestige lodges offer the highest level of luxury and comfort. The lodges also come with additional features such as hot tubs, decking areas, and panoramic views of the surrounding areas.

Overall, Haven Thorpe Park Holiday Park offers a variety of accommodation options to suit different needs and budgets. Whether you choose to stay in a caravan or a lodge, you can be assured of a comfortable and enjoyable stay.

Facilities and Amenities

Haven Thorpe Park Holiday Park offers a wide range of facilities and amenities to ensure that guests have a comfortable and enjoyable stay. The park has a number of restaurants, bars, and cafes, as well as a variety of leisure facilities and children’s activities.

Food and Drink

Guests at Haven Thorpe Park Holiday Park can choose from a variety of dining options, including restaurants, cafes, and bars. The park has a number of restaurants that offer a range of cuisines, from traditional British dishes to international cuisine. There are also cafes and bars where guests can enjoy a quick snack or a refreshing drink.

One of the newest additions to the park is the Marina Bar & Stage, which provides a lively atmosphere and is a great place to sit and enjoy a drink or a tasty treat. The bar also hosts regular entertainment, including live music and comedy shows.

Leisure Facilities

Haven Thorpe Park Holiday Park has a range of leisure facilities that cater to guests of all ages. The park has an indoor swimming pool, which is perfect for a refreshing swim or a relaxing soak in the hot tub. There is also an outdoor pool, which is open during the summer months.

For those who enjoy sports, the park has a number of facilities, including a football pitch, basketball court, and tennis court. There is also a gym, which is equipped with a range of fitness equipment.

Children’s Activities

Haven Thorpe Park Holiday Park has a range of activities that are designed specifically for children. The park has a children’s play area, which is equipped with a range of equipment, including swings, slides, and climbing frames.

There is also an Adventure Village, which is home to a range of adrenalin-fuelled activities and play areas for adventurous fun. Children can also enjoy the outdoor stage area, which provides a lively atmosphere and is a great place to sit and enjoy a drink or a tasty treat.

Overall, Haven Thorpe Park Holiday Park has a range of facilities and amenities that cater to guests of all ages. Whether guests are looking for a relaxing break or an action-packed adventure, the park has something for everyone.

Booking and Prices

How to Book

Booking a stay at Haven Thorpe Park Holiday Park is easy and can be done online or over the phone. To book online, simply visit the Haven website and select your preferred accommodation type, dates, and any additional extras such as bed linen or entertainment passes. It is recommended to book as early as possible to secure your preferred dates and accommodation type.

If you prefer to book over the phone, you can call the Haven reservations team on 0333 202 5250. They are available from 9 am to 9 pm, seven days a week. The team can help you choose the best accommodation type for your needs and answer any questions you may have about the booking process.

Pricing Structure

The pricing for a stay at Haven Thorpe Park Holiday Park varies depending on a few factors, including the time of year, the length of stay, and the type of accommodation chosen. As a general guide, prices start from around £200 for a short break and £400 for a week-long stay.

It is worth noting that prices can vary depending on availability, so it is recommended to book early to secure the best deal. Additionally, Haven often runs special offers and promotions, such as early booking discounts or last-minute deals, so it is worth checking the website or signing up for email updates to stay informed.

When booking a stay at Haven Thorpe Park Holiday Park, it is important to factor in any additional costs, such as entertainment passes, bed linen, and any activities or facilities that require an additional fee. These costs can vary depending on the type of accommodation and the time of year, so it is recommended to check the website or speak to the reservations team for more information.

Overall, Haven Thorpe Park Holiday Park offers a range of accommodation options and pricing structures to suit a variety of budgets and needs. By booking early and keeping an eye out for special offers, guests can enjoy a memorable and affordable holiday at this popular Lincolnshire destination.

Customer Reviews and Ratings

Haven Thorpe Park Holiday Park has received mixed reviews and ratings from customers. While some guests have enjoyed their stay, others have reported negative experiences. Here is a summary of the reviews and ratings found online:

  • Location: Many guests have praised the location of the holiday park, which is situated close to the beach and local attractions. Some have also enjoyed the peaceful and quiet surroundings.

  • Accommodation: The quality of the accommodation has received mixed reviews. While some guests have found the lodges and caravans to be clean and comfortable, others have reported issues with cleanliness, maintenance, and outdated furnishings.

  • Facilities: The facilities at the holiday park have also received mixed reviews. Some guests have enjoyed the swimming pool, entertainment, and activities, while others have reported overcrowding, long waiting times, and poor customer service.

  • Customer Service: Customer service at Haven Thorpe Park Holiday Park has been a major point of criticism for many guests. Some have reported poor communication, unhelpful staff, and long waiting times for assistance.

Overall, Haven Thorpe Park Holiday Park has an average rating of 3.5 out of 5 on TripAdvisor based on over 2,000 reviews. While some guests have had a positive experience, others have reported issues with cleanliness, maintenance, and customer service.

Policies and Regulations

Check-In and Check-Out

Check-in time at Haven Thorpe Park Holiday Park is from 3 PM onwards, and check-out time is before 10 AM. Guests are advised to check-in at the reception desk upon arrival, where they will be given keys to their accommodation and a welcome pack containing information about the park and its facilities.

Guests are requested to vacate their accommodation by the check-out time, and to return the keys to the reception desk. Late check-out may be available at an additional charge, subject to availability.

Pet Policy

Haven Thorpe Park Holiday Park welcomes dogs in selected accommodation units, subject to availability. Guests are advised to check the pet policy when making a booking. A maximum of two dogs are allowed per accommodation unit, and a charge of £30 per dog per break applies.

Dogs must be kept on a lead and under control at all times while on the park. Owners are responsible for cleaning up after their dogs and disposing of waste in the designated bins. Dogs are not allowed in certain areas of the park, including the swimming pool, restaurants, and play areas.

Guests who fail to comply with the pet policy may be asked to leave the park without refund. It is recommended that guests bring their own pet bedding, food, and water bowls, and any other items required for their pet’s comfort.

Contact Information

Haven Thorpe Park Holiday Park provides various ways to get in touch with their customer service team for any queries or concerns. Here are the different contact options available:

Phone

Customers can call the Haven Thorpe Park Holiday Park customer service team on 0333 202 5250. The phone line is open from 9:00 am to 7:00 pm on weekdays and from 9:00 am to 5:00 pm on weekends.

Email

Alternatively, customers can send an email to the customer service team at customerservices@haven.com. The team aims to respond within 24 hours of receiving the email.

Live Chat

Haven Thorpe Park Holiday Park offers a live chat service on their website. Customers can access the live chat by clicking on the “Chat now” button located at the bottom right corner of the website. The live chat service is available from 9:00 am to 9:00 pm, seven days a week.

Social Media

Customers can also reach out to Haven Thorpe Park Holiday Park on their social media platforms. They have active accounts on Facebook, Twitter, and Instagram. Customers can send a direct message or tweet to the team on Twitter or message them on Facebook.

Postal Address

Customers can also send a letter to Haven Thorpe Park Holiday Park at the following address:

Haven Thorpe Park Holiday Park
Humberston
Cleethorpes
Lincolnshire
DN35 0PW

It is important to note that the response time may vary depending on the contact method chosen. For urgent matters, it is recommended to use the phone or live chat service for a quicker response.

Frequently Asked Questions

What are some of the most popular attractions at Thorpe Park Holiday Park?

Haven Thorpe Park Holiday Park is home to a variety of attractions that are popular with guests. Some of the most popular attractions include the Adventure Village, the pool complex, and the Bark Yard, which is Haven’s doggy obstacle course. Guests can also enjoy walking areas on and off the park, as well as golf and fishing.

What do guests typically say in their reviews of Haven Thorpe Park Holiday Park?

Guests who have stayed at Haven Thorpe Park Holiday Park often leave positive reviews. Many guests comment on the park’s cleanliness, friendly staff, and excellent facilities. Guests also appreciate the park’s location, which is just 200 yards from a beautiful beach.

How do I get a map of Haven Thorpe Park Holiday Park?

Guests can obtain a map of Haven Thorpe Park Holiday Park by visiting the park’s reception desk. The map will provide a layout of the park, as well as information on the location of facilities and attractions.

Are there any restrictions or requirements for booking swimming at Haven Thorpe Park?

Guests who wish to book swimming at Haven Thorpe Park must be staying at the park. There are no additional restrictions or requirements for booking swimming, but guests are encouraged to book in advance to avoid disappointment.

How many Haven Holiday Parks are there in the UK?

There are 40 Haven Holiday Parks located across the UK. Each park offers a range of accommodation options and facilities, including swimming pools, bars, restaurants, and entertainment.

Which is the newest Haven Holiday Park and where is it located?

The newest Haven Holiday Park is Littlesea Holiday Park, which is located in Weymouth, Dorset. The park offers a range of accommodation options, including caravans and lodges, as well as a variety of facilities and activities for guests to enjoy.


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