Haven Presthaven Holiday Park: Real Customer Reviews For 2024

Haven Presthaven Holiday Park Customer Reviews

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Key Haven Presthaven Holiday Park Details

Address: Shore Rd, Gronant, Prestatyn LL19 9TT
Website: https://www.haven.com/parks/north-wales/presthaven?utm_source=google&utm_medium=organic&utm_campaign=gmb
Google Rating: 4.2
Number of Google Reviews: 4515

Google Maps Link

Haven Presthaven Holiday Park Summary

Haven Presthaven Holiday Park is a popular holiday destination located in Prestatyn, North Wales. The park is situated on the coast, giving visitors access to five miles of sandy beaches. Presthaven is a great choice for families or groups of friends looking for a fun-filled holiday experience.

Accommodation options at Haven Presthaven Holiday Park include caravans, lodges, and apartments. Visitors can choose from a variety of sizes and styles to suit their needs and budget. The park offers a range of facilities and amenities, including swimming pools, sports courts, and a spa. Dining options are also available, with a variety of restaurants and cafes on site.

Visitors to Haven Presthaven Holiday Park can enjoy a range of entertainment and activities, including adventure golf, climbing walls, and aerial adventure courses. Nearby attractions include the Welsh Mountain Zoo and the historic town of Conwy. Booking and pricing information can be found on the park’s website, and customer reviews and ratings are available to help visitors make an informed decision.

Key Takeaways

  • Haven Presthaven Holiday Park is a popular holiday destination located in Prestatyn, North Wales, offering access to five miles of sandy beaches.
  • The park offers a range of accommodation options, facilities, and amenities, including dining options and entertainment and activities.
  • Visitors can book their stay on the park’s website and read customer reviews and ratings to help them make an informed decision.

Location of Haven Presthaven Holiday Park

Haven Presthaven Holiday Park is located in the seaside town of Prestatyn, North Wales. The park is situated on the coast, providing guests with easy access to miles of sandy beaches and stunning sea views.

The park is conveniently located just off the A55, making it easily accessible by car. The nearest train station is Prestatyn Station, which is just a 10-minute drive away.

The park is also close to a number of local attractions, including the Prestatyn Shopping Park, which is just a 5-minute drive away. Guests can also visit the nearby Rhuddlan Castle or explore the beautiful Welsh countryside.

For those looking to venture further afield, the popular seaside resorts of Rhyl and Llandudno are both within easy reach of the park. The Snowdonia National Park, with its stunning mountain scenery and outdoor activities, is also just a short drive away.

Overall, the location of Haven Presthaven Holiday Park is ideal for those looking for a relaxing seaside break, with plenty of opportunities for exploring the local area and beyond.

Accommodation Options at Haven Presthaven Holiday Park

Haven Presthaven Holiday Park offers a variety of accommodation options to suit different needs and preferences. From caravans to lodges, guests can choose from a range of options that cater to their budget and requirements.

Caravans

Caravans are a popular choice for families and couples who are looking for a comfortable and affordable accommodation option. The caravans at Haven Presthaven Holiday Park come in two sizes, with two or three bedrooms, and can accommodate up to four or six guests respectively. They are equipped with all the necessary amenities, including a fully equipped kitchen, a bathroom with a shower, and a living area with a TV.

Lodges

For those who are looking for a more luxurious and spacious accommodation option, lodges are a great choice. The lodges at Haven Presthaven Holiday Park are available in different sizes and styles, ranging from the standard to the deluxe. They can accommodate up to six guests and come with a range of amenities, including a fully equipped kitchen, a bathroom with a bath and shower, and a spacious living area with a TV.

Accessible Accommodation

Haven Presthaven Holiday Park also offers accessible accommodation options for guests with disabilities or mobility issues. These accommodations are designed to cater to the specific needs of guests with disabilities and come with a range of features, including wider doorways, grab rails, and wheelchair-friendly access.

Pet-Friendly Accommodation

For guests who want to bring their furry friends along, Haven Presthaven Holiday Park offers pet-friendly accommodation options. These accommodations are designed to cater to the needs of pets and come with features such as enclosed gardens and pet-friendly furnishings.

Overall, Haven Presthaven Holiday Park offers a range of accommodation options to suit different needs and preferences. Guests can choose from caravans, lodges, accessible accommodation, and pet-friendly accommodation, depending on their requirements and budget.

Facilities and Amenities

Haven Presthaven Holiday Park offers a wide range of facilities and amenities to make your stay enjoyable and comfortable. Here are some of the highlights:

Water Fun

The park features a heated indoor pool and an outdoor Lazy River, perfect for water lovers of all ages. There is also a SplashZone for kids, complete with fountains, sprays, and water jets.

Entertainment

There is never a dull moment at Presthaven. The park offers a variety of entertainment options, including live shows, cabarets, and discos. There is also a FunWorks Amusement Arcade, where you can enjoy classic arcade games and win prizes.

Sports and Activities

If you are looking for more active pursuits, there are plenty of options to choose from. The park has a sports court for basketball and football, as well as mini-golf and a climbing wall. You can also rent bicycles and explore the surrounding area.

Dining and Shopping

There are several dining options at Presthaven, including a restaurant, a fish and chip shop, and a Papa John’s Pizza. You can also grab a drink at the park’s bar or coffee shop. For groceries and other essentials, there is a convenience store on site.

Accommodation

Presthaven offers a range of accommodation options to suit your needs and budget. Choose from caravans, lodges, and apartments, all equipped with modern amenities and comfortable furnishings.

Overall, Haven Presthaven Holiday Park has everything you need for a fun and relaxing holiday. With its range of facilities and amenities, there is something for everyone to enjoy.

Dining Options

Haven Presthaven Holiday Park offers a variety of dining options to suit all tastes and preferences. From quick bites to sit-down meals, guests can choose from a range of restaurants and cafes.

Mash and Barrel

Mash and Barrel is a popular on-site restaurant that serves breakfast, lunch, and dinner. Guests can choose from a range of dishes, including burgers, pizza, and salads. The restaurant also offers a children’s menu, making it a great option for families.

Papa John’s Pizza

Papa John’s Pizza is a popular chain restaurant that is located on-site at Haven Presthaven Holiday Park. The restaurant offers a range of pizzas, sides, and desserts, making it a great option for a quick and easy meal.

Fish and Chip Shop

For a classic British meal, guests can head to the on-site fish and chip shop. The shop serves traditional fish and chips, as well as other seafood dishes.

On-the-Go

For guests who are on-the-go, there are several options available. The park has a Starbucks, which is perfect for a quick coffee or snack. There is also a Burger King, which offers fast food options such as burgers and fries.

Overall, Haven Presthaven Holiday Park offers a variety of dining options to suit all tastes and preferences. Guests can choose from sit-down restaurants, fast food outlets, and on-the-go options, making it easy to find something to suit their needs.

Entertainment and Activities

Haven Presthaven Holiday Park offers a wide range of entertainment and activities for all ages. Whether you are looking for a relaxing day by the pool or an action-packed adventure, there is something for everyone.

Entertainment

The park offers a variety of entertainment options throughout the day and into the evening. The Seaside Squad hosts morning activities for children, while the afternoon and evening are filled with stage shows, live music, and other events. The entertainment varies by park, so guests are encouraged to check the schedule for their booked park at haven.com/experience.

Activities

There are plenty of activities to keep guests busy during their stay at Presthaven. Many of these activities are included in the Haven package, which grants guests access to all of the entertainment shows at the park. Some of the activities available include:

  • Swimming: The park has a heated indoor pool and an outdoor Lazy River for water lovers of all ages.
  • Sports: Guests can enjoy a game of tennis, basketball, or football on the park’s sports courts.
  • Adventure: The park has a climbing wall and an adventure trail for those looking for a challenge.
  • Creative: The park offers a variety of arts and crafts activities for children and adults.
  • Halloween: The park celebrates Halloween with a variety of themed activities and entertainment, including a Halloween Spin and Sparkle and a Seaside Squad Let’s Dance Party.

Guests can book any of the free and paid activities on the park, subject to availability. For more information on activities, guests can visit haven.com/activities.

Overall, Haven Presthaven Holiday Park offers a wide range of entertainment and activities for guests of all ages. Whether you are looking for relaxation or adventure, there is something for everyone to enjoy.

Nearby Attractions

Haven Presthaven Holiday Park is located in a prime spot for visitors looking to explore the beautiful North Wales region. With a range of attractions located just a short drive away, there is something for everyone to enjoy.

Talacre Beach

Talacre Beach is located just 1.5 miles away from Haven Presthaven Holiday Park and is a must-visit destination for beach lovers. This stunning beach boasts miles of golden sand, crystal clear waters, and breathtaking views of the surrounding landscape. Visitors can enjoy a range of activities including swimming, sunbathing, and surfing.

DangerPoint

For those looking for a more adventurous day out, DangerPoint is a great option. Located just 2.4 km away from Haven Presthaven Holiday Park, this interactive safety centre is perfect for families with children. Visitors can learn about safety and emergency procedures through a range of fun and engaging activities.

Gronant Dunes

Gronant Dunes is a nature reserve located just 0.8 miles away from Haven Presthaven Holiday Park. This beautiful area is home to a range of rare plant and animal species, making it a popular destination for nature lovers. Visitors can enjoy a leisurely walk through the dunes and take in the stunning views of the surrounding countryside.

Rhyl SeaQuarium

Rhyl SeaQuarium is located just 7.5 miles away from Haven Presthaven Holiday Park and is a great option for families with children. This popular attraction is home to a range of marine species including sharks, turtles, and rays. Visitors can enjoy interactive exhibits, daily feeding shows, and educational talks.

Prestatyn Market

For those looking to experience a taste of local culture, Prestatyn Market is a great option. Located just 4.3 miles away from Haven Presthaven Holiday Park, this bustling market is home to a range of vendors selling everything from fresh produce to handmade crafts. Visitors can enjoy a leisurely stroll through the market and pick up some unique souvenirs to take home.

Booking and Pricing Information

Booking a holiday at Haven Presthaven Holiday Park is a straightforward process. Guests can book online or over the phone by calling the park directly. The park offers a range of accommodation options, including caravans and lodges, with two or three bedrooms to choose from. Guests can select their preferred accommodation type and check availability on the Haven website.

Pricing for accommodation at Haven Presthaven Holiday Park varies depending on the time of year and the type of accommodation selected. Prices are typically higher during peak season and can be more affordable during off-peak times. Guests can find the most up-to-date pricing information by visiting the Haven website or by calling the park directly.

In addition to accommodation, guests can also purchase optional extras to enhance their holiday experience. These extras include bed linen, towels, and entertainment passes. Entertainment passes provide guests with access to the park’s facilities and activities, including swimming pools, sports courts, and kids’ clubs. Guests can purchase entertainment passes online or upon arrival at the park.

Haven Presthaven Holiday Park offers a range of special offers and discounts throughout the year. These offers can include last-minute deals, early booking discounts, and reduced rates for longer stays. Guests can find the latest special offers by visiting the Haven website or by calling the park directly.

Overall, booking a holiday at Haven Presthaven Holiday Park is a simple and affordable process. With a range of accommodation options, optional extras, and special offers available, guests can tailor their holiday to suit their needs and budget.

Customer Reviews and Ratings

Haven Presthaven Holiday Park has received mixed reviews from customers. While some have praised the park for its exceptional customer service and excellent facilities, others have complained about the poor quality of accommodation and lack of cleanliness.

According to customer reviews on TripAdvisor, the park has an average rating of 3.5 out of 5 stars. Many customers have praised the park for its great location, friendly staff, and excellent facilities, such as the swimming pool and entertainment options. However, some customers have complained about the poor quality of accommodation, with some describing it as dirty and outdated.

On Trustpilot, Haven has an average rating of 3.5 out of 5 stars. Many customers have praised the park for its excellent facilities, such as the swimming pool and entertainment options. However, some customers have complained about the poor quality of accommodation, with some describing it as dirty and unhygienic.

Overall, customer reviews suggest that Haven Presthaven Holiday Park is a good choice for families looking for a fun-filled holiday. However, customers should be aware that the quality of accommodation can vary, and it is important to check reviews before booking to ensure that the park meets their expectations.

How to Get to Haven Presthaven Holiday Park

Haven Presthaven Holiday Park is located in Prestatyn, North Wales. Visitors can travel to the park using various modes of transportation.

By Car

If you are travelling by car, the park is easily accessible via the A55 expressway. Visitors should exit at Junction 24 and follow the signs for Prestatyn. The park is located on Shore Road, just off the A548. There is ample parking available on-site for guests.

By Train

Travelling by train is also an option for visitors. The nearest train station to the park is Prestatyn Station, which is approximately 1.4 miles away. From the station, visitors can take a taxi to the park, which takes around 10 minutes. Alternatively, visitors can take a bus from the station to the park. The bus stop is located near the station and the journey takes around 15 minutes.

By Bus

Visitors can also travel to the park by bus. The park is served by various bus routes, including the number 12 and X1. The bus stop is located near the entrance to the park. Visitors can check the bus schedule and plan their journey on the Arriva Bus website.

By Plane

For visitors travelling from further afield, the nearest airport to the park is Liverpool John Lennon Airport. From the airport, visitors can take a train to Prestatyn Station and then a taxi or bus to the park. Alternatively, visitors can rent a car at the airport and drive to the park.

Overall, Haven Presthaven Holiday Park is easily accessible by car, train, bus, and plane. Visitors have various options to choose from depending on their preferences and travel plans.

Policies and Regulations

Haven Presthaven Holiday Park has a set of policies and regulations that guests are required to follow to ensure a safe and enjoyable experience for everyone. Below are some of the key policies and regulations guests should be aware of:

Check-In and Check-Out Times

Check-in time at Haven Presthaven Holiday Park is from 4 pm onwards, while check-out time is by 10 am. Guests are requested to adhere to these timings to ensure that the housekeeping team has enough time to prepare the accommodation for the next guests.

Pets Policy

Haven Presthaven Holiday Park is a pet-friendly park, and guests are welcome to bring their furry friends along. However, there are some restrictions in place to ensure the safety and comfort of all guests. Pets are not allowed in certain areas of the park, including the swimming pool, entertainment venues, and restaurants. Additionally, guests are required to keep their pets on a leash at all times and clean up after them.

Smoking Policy

Haven Presthaven Holiday Park is a smoke-free park, and smoking is not allowed inside any of the accommodations or public areas. Guests who wish to smoke can do so outside their accommodation, but they are requested to dispose of their cigarette butts responsibly.

Noise Policy

Haven Presthaven Holiday Park has a strict noise policy in place to ensure that all guests can enjoy a peaceful and comfortable stay. Guests are expected to keep noise levels to a minimum, especially during quiet hours, which are from 11 pm to 7 am.

Safety and Security

Haven Presthaven Holiday Park takes the safety and security of its guests seriously. The park has 24-hour security and CCTV surveillance in place to ensure that all guests feel safe and secure during their stay. Additionally, guests are requested to report any suspicious activity or behaviour to the park’s security team immediately.

Overall, Haven Presthaven Holiday Park’s policies and regulations are designed to ensure that all guests have a safe, enjoyable, and memorable experience. Guests are requested to familiarise themselves with these policies and regulations and adhere to them during their stay.

Contact Information

For any inquiries or to make a booking, guests can contact Presthaven Holiday Park through the following channels:

Phone

Guests can call the park directly at +44 (0) 1745 858 010 to speak to a representative. The phone lines are open from 9:00 am to 7:00 pm, seven days a week.

Email

Guests can email the park at presthaven@haven.com for any inquiries or to make a booking. The park aims to respond to all emails within 24 hours.

Social Media

Guests can also reach out to Presthaven Holiday Park through their social media accounts. They can follow the park on Facebook and Instagram to stay up-to-date with the latest news and promotions.

Address

The address of Presthaven Holiday Park is as follows:

Presthaven Beach Resort,
Shore Rd,
Llanasa,
Prestatyn,
North Wales,
LL19 9TT

Park Map

Guests can access the park map on the official website to get an overview of the park’s facilities, activities, and amenities. The map can be downloaded as a PDF and printed for convenience.

Emergency Contact

In case of an emergency, guests can contact the park’s security team at +44 (0) 1745 858 010. The security team is available 24/7 to assist guests with any emergencies or concerns.

Presthaven Holiday Park strives to provide excellent customer service and is always happy to assist guests with any inquiries or concerns they may have.

Frequently Asked Questions

How far is Presthaven Beach Resort from the nearest beach?

Presthaven Beach Resort is located right on the beach, giving guests easy access to the sand and sea. In fact, the resort boasts five miles of sandy beach for guests to enjoy.

Are towels provided at Presthaven Beach Resort?

Towels are not provided at Presthaven Beach Resort, so guests should bring their own. However, towels are available to rent for a small fee.

What are the wristbands used for at Presthaven Beach Resort?

Wristbands are used to identify guests who have paid for access to the resort’s facilities, such as the swimming pool and entertainment venues. They are also used to ensure the safety and security of guests.

Are visitors allowed at Presthaven Beach Resort?

Visitors are allowed at Presthaven Beach Resort, but they must sign in at the reception desk and pay a fee. Visitors are also subject to the same rules and regulations as guests.

What types of caravans are available at Presthaven Beach Resort?

Presthaven Beach Resort offers a range of caravans to suit different needs and budgets. Guests can choose from two- or three-bedroom caravans that can accommodate up to four or six people, respectively. There are also luxury lodges available for those who want a more upscale experience.

What are the check-in and check-out times at Presthaven Beach Resort?

Check-in time at Presthaven Beach Resort is 4pm, while check-out time is 10am. However, guests are welcome to arrive earlier and use the resort’s facilities until their caravan is ready, and they can also stay later on the day of departure to make the most of their time at the resort.


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