Haven Haggerston Castle Holiday Park: Real Customer Reviews For 2024

Haven Haggerston Castle Holiday Park Customer Reviews

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Key Haven Haggerston Castle Holiday Park Details

Address: Beal, Haggerston, Berwick-upon-Tweed TD15 2PA
Website: https://www.haven.com/parks/northumberland/haggerston-castle?utm_source=google&utm_medium=organic&utm_campaign=gmb
Google Rating: 4.1
Number of Google Reviews: 3787

Google Maps Link

Haven Haggerston Castle Holiday Park Summary

Haven Haggerston Castle Holiday Park is a popular destination for families and couples looking for a fun and relaxing getaway. Located in Northumberland, this holiday park offers a wide range of accommodation options, on-site facilities, and children’s activities.

The park is easily accessible by car and public transportation, making it a convenient choice for those traveling from different parts of the UK. Guests can choose from a variety of accommodation options, including caravans, lodges, and camping pitches. Each option is equipped with modern amenities and offers a comfortable stay.

In addition to the accommodation options, the park boasts a range of on-site facilities, including swimming pools, sports courts, and restaurants. Children can enjoy a variety of activities, such as adventure playgrounds and kids’ clubs. With so much to see and do, Haven Haggerston Castle Holiday Park is a great choice for a fun-filled holiday.

Key Takeaways

  • Haven Haggerston Castle Holiday Park offers a wide range of accommodation options and on-site facilities for guests to enjoy.
  • The park is easily accessible and is a great choice for families and couples looking for a fun and relaxing getaway.
  • Children can enjoy a variety of activities, making it a great choice for a family holiday.

Location and Accessibility

Haven Haggerston Castle Holiday Park is located in Beal, Northumberland, England. It is situated in a beautiful countryside setting, surrounded by woodlands and lakes, and just a few miles from the stunning Northumberland coast.

The park is easily accessible by car, with ample parking available on-site. It is located just off the A1, making it easy to reach from both the north and south. The nearest train station is Berwick-upon-Tweed, which is approximately 8 miles away from the park. From there, visitors can take a taxi or bus to reach the park.

For those travelling by plane, the nearest airport is Newcastle International Airport, which is approximately 60 miles away from the park. From there, visitors can take a taxi or hire a car to reach the park.

Once at the park, visitors can easily get around on foot or by bike. The park is relatively flat, making it easy to navigate. For those who prefer not to walk, there is a shuttle bus service available on-site.

Overall, Haven Haggerston Castle Holiday Park is located in a convenient and accessible location, making it easy for visitors to reach from all over the UK. Whether travelling by car, train, or plane, visitors will find it easy to reach the park and start enjoying all that it has to offer.

Accommodation Options

Haven Haggerston Castle Holiday Park offers a variety of accommodation options to suit different budgets and preferences. From caravans to lodges, guests can choose from a range of options that offer comfort, convenience, and style.

Caravans

Caravans are a popular choice for families and couples who want a comfortable and affordable accommodation option. The caravans at Haggerston Castle are available in different sizes and configurations, ranging from standard to deluxe models. They come equipped with all the necessary amenities, including a fully equipped kitchen, a living area, and bedrooms with comfortable beds. Some caravans also have additional features such as a private hot tub or decking area.

Lodges

For those looking for a more luxurious and spacious accommodation option, lodges are a great choice. The lodges at Haggerston Castle are available in different sizes and configurations, ranging from standard to deluxe models. They come equipped with all the necessary amenities, including a fully equipped kitchen, a living area, and bedrooms with comfortable beds. Some lodges also have additional features such as a private hot tub or decking area.

Haggerston Hideaway Holidays

New for 2023, Haggerston Castle has developed a stunning new area for guests to stay in, called the Lindisfarne Meadow. This secluded and picturesque area offers a range of accommodation options, including lodges, caravans, and glamping pods. The lodges and caravans in this area are designed to offer a more peaceful and relaxing experience, with features such as private hot tubs and decking areas. The glamping pods are a unique and eco-friendly option, offering a comfortable and cosy stay in the heart of nature.

Overall, Haven Haggerston Castle Holiday Park offers a range of accommodation options to suit different budgets and preferences. Whether you’re looking for a comfortable and affordable caravan or a luxurious lodge with a private hot tub, you’re sure to find an option that meets your needs.

On-Site Facilities

Haven Haggerston Castle Holiday Park offers a wide range of on-site facilities to make sure that guests have a comfortable and enjoyable stay.

Accommodation Options

Guests can choose from a variety of accommodation options, including caravans and lodges, to suit their needs and preferences. All accommodation options are equipped with modern amenities, such as fully-equipped kitchens, comfortable beds, and spacious living areas.

Dining Options

The Mash & Barrel is the on-site restaurant and bar, serving a range of delicious food and drinks throughout the day. Guests can enjoy a relaxing drink in the evening or a family meal in the restaurant. There is also a Papa John’s pizza takeaway on-site, perfect for a quick and easy meal.

Entertainment

The park offers a range of entertainment options for both adults and children. The main entertainment lounge hosts a variety of shows and events throughout the day and evening, including live music, comedy, and cabaret shows. There is also a cinema on-site, showing the latest films and blockbusters.

Activities

Haggerston Castle Holiday Park offers a range of activities for guests of all ages. There are two swimming pools on-site, including an indoor pool and an outdoor splash zone. Other activities include archery, fencing, and mini golf. For younger guests, there is a soft play area and a playground.

Other Facilities

Other on-site facilities include a convenience store, a launderette, and a cash machine. The park also offers a range of services, including free Wi-Fi, bike hire, and a shuttle bus service to the local beach.

Overall, Haven Haggerston Castle Holiday Park offers a wide range of on-site facilities to ensure that guests have a comfortable and enjoyable stay.

Children’s Activities

Haven Haggerston Castle Holiday Park is a family-friendly destination that offers a wide range of activities for children of all ages. From indoor play areas to outdoor adventures, there is something for everyone.

Oodles Amusement Centre

The Oodles Amusement Centre is a popular attraction for children at Haggerston Castle. The centre features a variety of arcade games, including racing games, air hockey, and basketball. There is also a soft play area for younger children, which includes slides, climbing frames, and ball pits.

Inflatable Arena

The Inflatable Arena is another exciting activity for children at Haggerston Castle. The arena features climbing walls, a slide, and an obstacle course. It is suitable for children aged 5 and over and is available at selected times throughout the day.

Aerial Adventure

For children who love adventure, the Aerial Adventure ropes course is a must-try activity. The course is designed for children aged 6 and over and features a range of obstacles, including rope bridges, zip lines, and balance beams. There is also a mini version of the course for younger children.

Nature Rockz

Nature Rockz is a programme of outdoor activities that allows children to explore the natural environment around Haggerston Castle. Activities include bug hunts, pond dipping, and den building. The programme is suitable for children aged 4 and over and is available during selected times throughout the year.

Other Activities

In addition to the activities listed above, Haggerston Castle also offers a range of other activities for children, including:

  • Mini golf
  • Swimming pool
  • Sports court
  • Bike hire

Parents can also take advantage of the Haven Kids’ Clubs, which offer a range of activities for children aged 0-17. The clubs are split into age-appropriate groups and offer a range of activities, including arts and crafts, sports, and games.

Overall, Haggerston Castle Holiday Park is an excellent destination for families with children. With a wide range of activities on offer, there is something to keep everyone entertained.

Dining Options

Haven Haggerston Castle Holiday Park offers a variety of dining options to cater to all tastes and dietary requirements. Guests can enjoy a range of meals, light bites, and snacks at the wide array of food and drink venues across the holiday park.

There are plenty of vegetarian and vegan options available throughout the venues, and every allergy is handled with the utmost care. The food is delicious, and there is a great selection of drinks to choose from.

Guests can dine at the onsite restaurants, including Mash and Barrel, which serves classic pub-style food, and Papa John’s Pizza, which offers freshly made pizzas. The onsite Starbucks is perfect for coffee lovers, and the Cook’s Fish and Chips restaurant serves up traditional British fish and chips.

For those who prefer to cook their meals, there is a well-stocked on-site supermarket where guests can purchase groceries and other essentials. Additionally, there are several BBQ areas available for guests to use.

Overall, Haven Haggerston Castle Holiday Park provides a great dining experience with a range of options to suit all tastes and preferences.

Nearby Attractions

Haggerston Castle Holiday Park – Haven is located in Northumberland, a county in the northeast of England. The location of the park offers visitors a chance to explore the local area and discover some of the nearby attractions.

Berwick upon Tweed

Berwick upon Tweed is a town located just 7 miles from Haggerston Castle Holiday Park – Haven. The town is situated on the border between England and Scotland and is known for its rich history. Visitors can explore the town’s many historic landmarks, such as the Elizabethan walls that surround the town, the Berwick Castle ruins, and the Berwick Town Hall.

Bamburgh Castle

Bamburgh Castle is a medieval castle located on the coast of Northumberland. The castle is situated just 10 miles from Haggerston Castle Holiday Park – Haven and is one of the most iconic landmarks in the area. Visitors can explore the castle’s many rooms and learn about its rich history.

Lindisfarne National Nature Reserve

Lindisfarne National Nature Reserve is a protected area located on the Holy Island of Lindisfarne. The reserve is home to a wide variety of wildlife, including birds, seals, and otters. Visitors can explore the reserve’s many walking trails and enjoy the beautiful scenery.

Andy Howeys Birds of Prey Centre

Andy Howeys Birds of Prey Centre is located just a short walk from Haggerston Castle Holiday Park – Haven. The centre is home to a wide variety of birds of prey, including owls, hawks, and eagles. Visitors can watch the birds in flight and learn about their habitats and behaviours.

Bar Seven Lakes

Bar Seven Lakes is a popular fishing spot located just a short drive from Haggerston Castle Holiday Park – Haven. The lakes are stocked with a variety of fish, including carp, bream, and roach. Visitors can rent fishing equipment and enjoy a day of fishing in the beautiful Northumberland countryside.

Booking and Prices

Booking a stay at Haven Haggerston Castle Holiday Park is simple and straightforward. Guests can book online through the Haven website or by calling the park’s reservations team. It is recommended to book in advance to secure the preferred accommodation and dates.

The prices for a stay at Haven Haggerston Castle Holiday Park vary depending on the type of accommodation and the time of year. As of October 2023, prices start from £329 for a 4-night stay in a lodge. Guests can choose from a range of accommodation options including caravans, lodges, and apartments. The park also offers a range of upgrades and extras such as early check-in, late check-out, and pet-friendly accommodation.

Guests can also take advantage of Haven’s flexible payment options. A deposit of £60 is required at the time of booking, with the remaining balance due 10 weeks before the start of the holiday. Haven also offers a direct debit payment plan, allowing guests to spread the cost of their holiday over equal monthly payments.

It’s worth noting that prices may be higher during peak season and school holidays. However, Haven often runs promotions and discounts, so it’s worth keeping an eye out for special offers. Guests can also join the Haven mailing list to receive exclusive deals and discounts.

Customer Reviews

Haven Haggerston Castle Holiday Park has received mixed reviews from customers. While some guests have had a pleasant experience, others have been disappointed with their stay.

According to TripAdvisor, the holiday park has an overall rating of 3.5 out of 5 stars, with 3,427 reviews. Some guests have praised the location, cleanliness, and value for money. However, others have complained about the accommodation being dirty, with stained mattresses and leftover food in the fridge. Some guests have also reported broken furniture and insufficient seating in the family club room.

One guest on TripAdvisor wrote: “The caravan was absolutely filthy there was pee stains all over the mattress (EVERY ONE) no sheets quilt covers pillow cases and no mattress protector. The master bed was broke and near collapse, there was left over food in fridge. The family club room there was not enough seats or tables for …”

Another guest wrote: “The staff are brilliant, very friendly and helpful. The park itself is lovely and the location is fantastic. The caravan was clean and well equipped.”

On Yours.co.uk, a reviewer praised the park’s entertainment options and location but noted that the accommodation was “a little dated.”

It is important to note that customer experiences can vary, and these reviews represent the opinions of individual guests.

Environmental Commitment

Haven Haggerston Castle Holiday Park is committed to protecting the environment and reducing its carbon footprint. The park has implemented several initiatives to reduce waste, conserve energy, and promote sustainable practices.

Waste Reduction

The park has implemented a comprehensive waste management system to reduce its environmental impact. This includes recycling bins located throughout the park for guests to dispose of their waste responsibly. Haven Haggerston Castle Holiday Park also encourages guests to reduce their waste by providing reusable bags and containers in the on-site shop.

Energy Conservation

Haven Haggerston Castle Holiday Park has taken several steps to reduce its energy consumption and promote sustainable practices. The park has installed energy-efficient lighting and appliances throughout the site, and has implemented a program to encourage guests to conserve energy by turning off lights and electronics when not in use.

Sustainable Practices

In addition to waste reduction and energy conservation, Haven Haggerston Castle Holiday Park is committed to promoting sustainable practices. The park has implemented a program to encourage guests to use public transportation or walk or cycle to the park, reducing the carbon emissions associated with travel. The park also sources local and sustainable products for its restaurants and shops, supporting local businesses and reducing the environmental impact of transportation.

Haven Haggerston Castle Holiday Park is dedicated to protecting the environment and promoting sustainable practices. The park’s commitment to waste reduction, energy conservation, and sustainable practices makes it an ideal destination for environmentally conscious travellers.

Policies and Regulations

Haven Haggerston Castle Holiday Park has a set of policies and regulations that guests are expected to follow during their stay. These policies are put in place to ensure the safety and comfort of all guests and to maintain the cleanliness and orderliness of the park.

Check-in and Check-out

Check-in time at Haggerston Castle is at 2:00 PM, and check-out time is at 10:00 AM. Early check-ins and late check-outs are subject to availability and may incur additional charges. Guests are advised to inform the park in advance if they will be arriving later than 7:00 PM.

Park Rules

The park has a set of rules that guests are expected to follow, including:

  • No smoking is allowed in any of the accommodations or indoor facilities.
  • Pets are not allowed in any of the accommodations, except for designated pet-friendly caravans.
  • Barbecues are allowed, but they must be raised off the ground and never left unattended.
  • Children under the age of 8 must be supervised by an adult at all times in the swimming pool.
  • The use of drones is not allowed within the park.

Noise and Disturbance

Haggerston Castle Holiday Park is a family-friendly park, and guests are expected to respect the peace and quiet of their fellow guests. Loud music, parties, and other forms of disturbance are not allowed. Quiet hours are from 11:00 PM to 7:00 AM.

Security

The park has 24-hour security, and guests are advised to keep their valuables secure at all times. The park is not responsible for any lost or stolen items. Guests are also advised to lock their accommodations when they are not inside.

Park Facilities

Guests are expected to take care of the park facilities and to report any damages or malfunctions to the park staff immediately. The use of park facilities is subject to availability and may require additional charges.

COVID-19 Measures

The park has implemented several measures to ensure the safety of its guests and staff during the COVID-19 pandemic. Guests are expected to follow these measures, including wearing face masks in indoor facilities, maintaining social distancing, and practicing good hygiene. The park reserves the right to refuse entry to guests who do not comply with these measures.

Frequently Asked Questions

What facilities are available at Haggerston Castle Holiday Park?

Haggerston Castle Holiday Park offers a wide range of facilities for guests to enjoy. These include an indoor swimming pool, an outdoor splash zone, a gym, a sauna, a steam room, a spa, a crazy golf course, an adventure golf course, an aerial adventure ropes course, a mini ropes course, an inflatable arena, a soft play area, and an amusement centre. There are also several restaurants, bars, and shops on-site.

How much does it cost for passes to access facilities at Haggerston Castle Holiday Park?

The cost of passes to access facilities at Haggerston Castle Holiday Park varies depending on the time of year and the length of stay. Guests can purchase a Haven Pass, which provides access to all on-site facilities, or a Fun Pass, which provides access to selected facilities. Prices start from £30 per person for a 3-night stay.

Is it possible to hire a caravan at Haggerston Castle Holiday Park?

Yes, it is possible to hire a caravan at Haggerston Castle Holiday Park. There are several types of caravans available, ranging from standard to deluxe models. All caravans are fully equipped with all the necessary amenities for a comfortable stay.

How can I book a swimming session at Haggerston Castle Holiday Park?

Guests can book a swimming session at Haggerston Castle Holiday Park by visiting the swimming pool reception or by calling the park’s main reception. It is recommended to book in advance to avoid disappointment.

Can visitors be accommodated at Haggerston Castle Holiday Park?

Yes, visitors can be accommodated at Haggerston Castle Holiday Park. However, visitors are required to purchase a visitor pass to access the park’s facilities.

What is the phone number for Haggerston Castle Holiday Park?

The phone number for Haggerston Castle Holiday Park is 01668 214 366. Guests can call this number for general enquiries, to make a booking, or to book a swimming session.


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