Haven Burnham-on-Sea Holiday Village: Real Customer Reviews For 2024

Haven Burnham-on-Sea Holiday Village Customer Reviews

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Key Haven Burnham-on-Sea Holiday Village Details

Address: Somerset, Marine Dr, Burnham-on-Sea TA8 1LA
Website: https://www.haven.com/parks/somerset/burnham-on-sea?utm_source=google&utm_medium=organic&utm_campaign=gmb
Google Rating: 4.3
Number of Google Reviews: 2366

Google Maps Link

Haven Burnham-on-Sea Holiday Village Summary

Haven Burnham-on-Sea Holiday Village is a picturesque holiday park located in Somerset, UK. The park is situated near the seaside town of Burnham-on-Sea, making it an ideal destination for those looking to explore the local area and enjoy the stunning beaches. The park boasts two panoramic lakes, which offer the perfect spot for fishing or boating.

Accommodation options at Haven Burnham-on-Sea Holiday Village are varied and cater to all budgets and preferences. Visitors can choose from a range of caravans, lodges, and apartments, all of which are equipped with modern amenities to ensure a comfortable stay. The park has won several awards for its accommodation, including the David Bellamy Gold Award for Conservation.

On-site facilities at Haven Burnham-on-Sea Holiday Village are plentiful, with something for everyone to enjoy. The park has a heated indoor pool, outdoor pool, and a flume, as well as a range of sports facilities, including a tennis court, basketball court, and mini-golf course. There is also a restaurant, bar, and entertainment complex, which hosts regular shows and events.

Key Takeaways

  • Haven Burnham-on-Sea Holiday Village is a picturesque holiday park located in Somerset, UK, near the seaside town of Burnham-on-Sea.
  • The park offers a range of accommodation options, including caravans, lodges, and apartments, all equipped with modern amenities.
  • On-site facilities include indoor and outdoor pools, sports facilities, and a restaurant and bar, as well as regular entertainment and events.

Location and Accessibility

Transport Links

Haven Burnham-on-Sea Holiday Village is located near the seaside resort town of Burnham-On-Sea in Somerset, England. The park is easily accessible by car, with the M5 motorway just a short drive away. Visitors travelling by train can take the train to Highbridge & Burnham Station, which is just a 10-minute drive from the park. The park also provides a shuttle bus service for guests arriving by train.

The nearest airport is Bristol Airport, which is approximately 30 miles from the park. Taxis and car rentals are available at the airport for visitors who prefer to drive.

Accessibility Features

Haven Burnham-on-Sea Holiday Village is committed to providing a comfortable and enjoyable holiday experience for all visitors, including those with disabilities. The park has accessible caravans available, with two types of caravans to choose from. Type 1 caravans include ramped access and lowered units in the kitchen, while Type 2 caravans include ramped access, wet room shower, grab rails, sliding internal doors, and trapeze handlebar.

The park also has a range of accessible facilities, including accessible swimming pools, restaurants, and entertainment venues. There are also accessible toilets and changing rooms available throughout the park.

For visitors with mobility issues, the park provides mobility scooters and wheelchairs for hire. Visitors can pre-book these items before arrival to ensure availability.

In addition, the park has a dedicated team of staff who are trained to assist visitors with disabilities. The team is available to provide support and assistance throughout the duration of the stay.

Overall, Haven Burnham-on-Sea Holiday Village is committed to providing a welcoming and accessible environment for all visitors.

Accommodation Options

Haven Burnham-on-Sea Holiday Village offers a variety of accommodation options to suit different preferences and budgets. Guests can choose from a range of caravans and luxury lodges that are equipped with modern amenities and comfortable furnishings.

Caravan Types

The park has several types of caravans that can accommodate up to 8 people. These include:

  • Standard Caravans: These caravans are ideal for those on a budget and feature basic amenities such as a fully-equipped kitchen, a shower room, and a TV.

  • Deluxe Caravans: These caravans offer extra space and comfort with additional features such as central heating, double glazing, and a DVD player.

  • Prestige Caravans: These caravans are perfect for those who want a little more luxury and style. They feature contemporary furnishings, a spacious lounge area, and a range of modern amenities.

  • Platinum Caravans: These caravans are the most luxurious option and feature high-end furnishings, a private decking area, and a range of premium amenities such as a dishwasher and a washing machine.

Luxury Lodges

For those who want a more spacious and luxurious option, Haven Burnham-on-Sea Holiday Village also offers a range of luxury lodges. These lodges are equipped with all the modern amenities you would expect from a luxury holiday home and feature stylish furnishings and décor.

Guests can choose from a range of lodges, including:

  • Deluxe Lodges: These lodges offer spacious living areas, modern amenities, and stylish décor. They are perfect for families or groups of friends.

  • Prestige Lodges: These lodges offer a higher level of luxury with features such as a private hot tub, a spacious decking area, and contemporary furnishings.

  • Platinum Lodges: These lodges are the most luxurious option and feature high-end furnishings, a private decking area, and a range of premium amenities such as a dishwasher and a washing machine.

Overall, Haven Burnham-on-Sea Holiday Village offers a range of accommodation options to suit different preferences and budgets. Whether you choose a caravan or a luxury lodge, you can be sure of a comfortable and enjoyable stay.

On-Site Facilities

Haven Burnham-on-Sea Holiday Village offers a wide range of facilities to ensure guests have a memorable stay. Here are some of the on-site facilities available:

Dining Options

The holiday village has several dining options for guests to choose from. The Mash and Barrel is a family-friendly restaurant that serves a range of delicious meals throughout the day. Guests can enjoy a hearty breakfast, a light lunch, or a three-course dinner. The restaurant also has a bar that serves a range of drinks, including beer, wine, and cocktails.

For a quick snack or a coffee, guests can visit the on-site Starbucks. The coffee shop serves a range of hot and cold drinks, sandwiches, cakes, and pastries. There is also a mini-market on-site where guests can purchase groceries and snacks.

Entertainment Venues

Haven Burnham-on-Sea Holiday Village has several entertainment venues that offer a range of activities for guests of all ages. The ShowBar is the main entertainment venue and hosts live shows, music, and comedy acts. The venue also has a dance floor and a bar that serves a range of drinks.

For younger guests, there is a soft play area and an arcade that offers a range of games and activities. The holiday village also has an outdoor cinema that shows family-friendly movies throughout the day and night.

Sports and Leisure Facilities

The holiday village has several sports and leisure facilities that guests can enjoy. There is an indoor swimming pool that is open throughout the day and night. The pool has a water slide and a separate area for younger guests.

For guests who enjoy sports, there is a multi-sports court that offers a range of activities, including football, basketball, and tennis. The holiday village also has a mini-golf course, a climbing wall, and a zip wire.

In summary, Haven Burnham-on-Sea Holiday Village offers a range of on-site facilities that cater to guests of all ages. From dining options to entertainment venues and sports and leisure facilities, guests are sure to have a memorable stay.

Surrounding Attractions

Haven Burnham-on-Sea Holiday Village is located in a prime location, close to several local landmarks and nearby towns and cities. Whether you’re looking for a day out exploring or just want to take a leisurely stroll, there’s plenty to see and do in the area.

Local Landmarks

One of the most popular local landmarks is the Burnham-On-Sea Pier, located just 0.6 miles from the holiday village. This historic pier offers stunning views of the coastline and is a great spot for a leisurely walk. Another popular attraction is the Cheddar Gorge, a natural wonder that’s perfect for a day of hiking and exploring.

For families with kids, there’s also the Animal Farm Country Park, located just a short drive away. This park offers a range of activities, including feeding the animals, go-karting, and indoor play areas for younger children.

Nearby Towns and Cities

Haven Burnham-on-Sea Holiday Village is also conveniently located close to several nearby towns and cities. For those looking to explore the local area, there’s the town of Burnham-On-Sea itself, which offers a range of shops, restaurants, and cafes.

For those looking for a day out, the city of Bristol is just a short drive away. This vibrant city offers a range of attractions, including the Clifton Suspension Bridge, the Bristol Zoo, and the Bristol Museum and Art Gallery.

Another nearby city worth exploring is Bath, famous for its stunning Georgian architecture and Roman Baths. Visitors can take a tour of the baths, explore the city’s many museums and galleries, or simply enjoy a leisurely stroll through the historic streets.

Booking and Pricing

Booking Process

Booking a holiday at Haven Burnham-on-Sea Holiday Village is a straightforward process. Customers can book online or over the phone. To book online, customers can visit the Haven website and select the Burnham-on-Sea Holiday Village from the list of available parks. They can then choose their preferred accommodation type, date of arrival, and duration of stay. Customers will be required to pay a deposit at the time of booking, with the remaining balance due six weeks before the start of their holiday.

Alternatively, customers can book over the phone by calling the Haven contact centre. The contact centre is open seven days a week from 9 am to 9 pm. Customers can speak to a member of the Haven team who will guide them through the booking process and answer any questions they may have.

Pricing Structure

The pricing structure at Haven Burnham-on-Sea Holiday Village is based on a few factors. These include the type of accommodation, the time of year, and the duration of the stay. Prices start from £68 for a four-night stay in a caravan, up to £582 for a four-night stay in a lodge.

Customers can also take advantage of special offers and discounts. Haven offers early booking discounts for customers who book their holiday well in advance. They also offer last-minute deals for customers who book their holiday within a few weeks of the arrival date. Haven also offers a loyalty scheme for returning customers, which allows them to save money on future bookings.

It’s important to note that prices may vary depending on the time of year and availability. Customers can check the Haven website for the latest prices and availability. Haven also offers a price match guarantee, which means that if a customer finds the same holiday at a lower price elsewhere, Haven will match the price.

Customer Service and Support

Haven Burnham-on-Sea Holiday Village is known for its high-quality customer service and support. The park staff are friendly, knowledgeable, and always willing to help guests with any questions or concerns they may have.

The park offers various ways for guests to get in touch with customer service and support. Guests can visit the reception desk in person, call the park’s customer service hotline, or use the online chat feature on the park’s website. The customer service hotline is available seven days a week, from 9:00-18:00 on weekdays and weekends. During bank holidays, the hotline operates on a modified schedule.

Guests can also access the park’s online help centre, which provides answers to frequently asked questions, information on park policies, and other useful resources. The help centre is available 24/7 and is a great resource for guests who need quick answers to common questions.

In addition to traditional customer service channels, Haven Burnham-on-Sea Holiday Village also offers a dedicated team of park rangers. These rangers are available to help guests with any issues they may encounter during their stay, such as maintenance problems or noise complaints. The rangers are available 24/7 and are always ready to assist guests in any way they can.

Overall, Haven Burnham-on-Sea Holiday Village provides excellent customer service and support to its guests. With a variety of channels for getting in touch and a dedicated team of park rangers, guests can feel confident that their needs will be met during their stay.

Frequently Asked Questions

What activities are available at Burnham-on-Sea Holiday Village?

Burnham-on-Sea Holiday Village offers a wide range of activities for all ages. Guests can enjoy swimming in the indoor and outdoor pools, playing mini-golf, trying out the climbing wall, and participating in sports such as archery, fencing, and football. There are also several children’s play areas and an arcade for indoor entertainment.

How far is Burnham-on-Sea beach from the holiday park?

Burnham-on-Sea beach is located just a short walk from the holiday park. It is approximately a 15-minute walk from the park to the beachfront.

Is Burnham-on-Sea Holiday Village dog-friendly?

Yes, Burnham-on-Sea Holiday Village is dog-friendly. Guests are welcome to bring their furry friends along for an additional fee. However, dogs are not allowed in certain areas of the park, such as the indoor entertainment venues and swimming pools.

What is the largest holiday park in Haven?

The largest holiday park in Haven is Hopton Holiday Village, located in Norfolk. It boasts a wide range of facilities and activities, including a golf course, indoor and outdoor pools, and a spa.

What are some nearby attractions to Burnham-on-Sea Holiday Village?

There are several nearby attractions to Burnham-on-Sea Holiday Village, including the historic city of Bath, the seaside town of Weston-super-Mare, and the famous Cheddar Gorge. Guests can also visit the nearby Brean Leisure Park, which offers a range of rides and attractions for all ages.

Are Haven Holidays still in operation?

Yes, Haven Holidays is still in operation and remains one of the UK’s most popular holiday park providers. They offer a range of holiday parks across the UK, each with its own unique facilities and attractions.


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