Haulfryn Group: Real Customer Reviews For 2024

Haulfryn Group Customer Reviews

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Key Haulfryn Group Details

Address: Devon Hills Holiday Village/Totnes Rd, Paignton TQ4 7PW
Website: https://www.haulfryn.co.uk/
Google Rating: 3.9
Number of Google Reviews: 31

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Haulfryn Group Summary

The Haulfryn Group is a family-owned business that manages a wide range of residential and holiday parks across England and Wales. Established in the 1930s, the company has grown significantly over the years and is now one of the leading providers of high-quality holiday accommodation in the UK.

The company’s portfolio includes a variety of properties, including luxury lodges, holiday homes, and static caravans, all built to high standards and well-maintained to ensure that guests can enjoy their stay to the fullest. Haulfryn Group prides itself on providing a best-in-class experience for its customers, with a focus on delivering exceptional service and amenities that cater to all their needs.

Overall, the Haulfryn Group has a strong reputation for quality, reliability, and customer satisfaction, making it a popular choice for holidaymakers across the UK. With a commitment to excellence and a focus on providing the best possible experience for its customers, the company is well-positioned to continue its growth and success in the years to come.

Key Takeaways

  • Haulfryn Group is a family-owned business that manages a range of residential and holiday parks across England and Wales.
  • The company offers a variety of high-quality properties, including luxury lodges, holiday homes, and static caravans.
  • Haulfryn Group has a strong reputation for quality, reliability, and customer satisfaction, making it a popular choice for holidaymakers across the UK.

History of Haulfryn Group

Haulfryn Group is a family-owned business that has been in operation for over 85 years. The company was founded by the Minoprio family, who originally hailed from Pavia in northern Italy. In the late 18th century, the family established a branch in Frankfurt, Germany. Franz Carl Anton Minoprio, a member of the family, later left Frankfurt for Liverpool.

In 1908, Frank Minoprio, a descendant of Franz Carl Anton Minoprio, was on holiday with his family in Abersoch on the Llyn Peninsula in North Wales. During his stay, he recognized the beauty of the beaches and saw the potential for holidays. This led him to establish the Haulfryn Group, which started as a small caravan park in Abersoch.

Over the years, the company expanded its operations and acquired more holiday and residential parks. Today, Haulfryn Group is one of the largest operators of holiday and residential parks in the UK. The company’s focus on providing a best-in-class experience for its customers has helped it to build a loyal customer base.

Haulfryn Group’s success can be attributed to its commitment to quality and innovation. The company has invested heavily in its parks, ensuring that they offer the latest amenities and facilities. Haulfryn Group’s parks are known for their stunning locations, beautiful landscapes, and excellent customer service.

In recent years, Haulfryn Group has continued to grow and expand its operations. The company has acquired new parks and invested in new technologies to enhance the customer experience. Despite its growth, Haulfryn Group remains committed to its core values of quality, innovation, and customer service.

Haulfryn Group’s Business Model

Haulfryn Group is a family-owned business that has been operating for over 85 years. The company’s business model is centred around developing and running prestigious holiday and residential parks with the aim of delivering a best-in-class experience.

Haulfryn’s approach is based on authenticity, agility, and nurturing. The company has a true family culture and a passion for creating joy in every moment. Its teams are respectful, genuine, and honest, and they bring their real selves to work. Haulfryn is also agile and quick to react, embracing and empowering innovation. The company creates moments of joy through spontaneity, and it nurtures its employees and customers alike.

Haulfryn Group’s business model is based on providing high-quality holiday and residential parks that offer a range of amenities and activities. The company’s parks are designed to cater to a variety of needs and preferences, from families with children to retirees looking for a peaceful retreat.

Haulfryn’s parks offer a range of accommodation options, including lodges, caravans, and apartments. The company also provides a variety of facilities, such as swimming pools, gyms, restaurants, and bars. Haulfryn’s parks are located in some of the UK’s most beautiful and sought-after locations, including Cornwall, Devon, Dorset, and the Cotswolds.

Haulfryn Group’s business model is based on providing a high-quality experience for its customers. The company is committed to delivering exceptional customer service, and it invests heavily in its parks and facilities to ensure that they are always up to date and well-maintained. Haulfryn’s parks are also environmentally friendly, with a focus on sustainability and reducing their carbon footprint.

Overall, Haulfryn Group’s business model is focused on providing a premium experience for its customers. The company’s commitment to authenticity, agility, and nurturing, combined with its high-quality parks and facilities, make it a leader in the holiday and residential park industry.

Key Services and Products

Haulfryn Group is a leading operator of holiday and residential home parks in England and Wales. The company offers an extensive range of products and services to its customers, including vacation packages to its resorts and residential homes for sale.

Holiday Parks

Haulfryn’s holiday parks are mainly located in North Wales and include The Warren, a five-star coastal holiday park offering a range of luxury lodges, caravans, and holiday homes. The holiday parks offer a variety of facilities and activities, including swimming pools, gyms, restaurants, and bars, as well as entertainment and children’s clubs.

Residential Parks

Haulfryn’s residential parks offer a range of residential homes for sale, including luxury lodges, park homes, and apartments. The residential parks are designed for people aged 50 and over, who are looking for a peaceful and secure environment to live in. The parks offer a range of facilities and services, including 24-hour security, landscaped gardens, and social events.

Property Development

Haulfryn also offers property development services, including the design and construction of new residential homes and holiday lodges. The company has a team of experienced architects, designers, and builders, who work closely with customers to create bespoke homes and lodges that meet their individual needs and requirements.

Property Management

Haulfryn provides property management services to its customers, including maintenance, repairs, and cleaning services. The company has a team of experienced professionals who ensure that all properties are well-maintained and in excellent condition.

In summary, Haulfryn Group offers a range of high-quality products and services to its customers, including holiday parks, residential parks, property development, and property management. The company’s focus on quality, customer service, and innovation has helped it to become a market leader in the industry.

Leadership and Management Team

Haulfryn Group has a highly experienced leadership and management team, who are dedicated to delivering exceptional service to their customers. The team is made up of a mix of executives and non-executive directors who have a wealth of experience in the industry.

The Executive Team includes Tim Eggar, who serves as the Non-Executive Chairman, and Patrick Howard, who is the Chief Financial Officer. The team is also comprised of Adrian Patten, who serves as an Investor, Dylan Hughes, who is the Head of Welsh Parks, and Lisa Cole, who is the Group Human Resources Director.

In addition to the Executive Team, the company also has a number of Non-Executive Directors, including Hugo Minoprio and Georgina Vestbirk. These individuals bring a range of skills and expertise to the company, and are committed to ensuring that Haulfryn Group remains at the forefront of the industry.

The leadership team at Haulfryn Group is highly educated, with degrees from top universities. They have a wealth of experience in the industry, and have previously held senior positions at other companies. This experience and expertise allows them to provide exceptional service to their customers, and to ensure that the company remains successful in the long term.

Overall, the leadership and management team at Haulfryn Group is committed to providing exceptional service to their customers, and to ensuring that the company remains at the forefront of the industry. With their experience, expertise, and dedication, they are well positioned to achieve these goals and to ensure that the company continues to grow and thrive in the years to come.

Financial Performance

Haulfryn Group is a luxury holiday park operator that has seen a significant increase in revenue, driven by a “staycation” trend, which has seen more people holidaying in the UK. For the year ending 31 January 2022, the group’s turnover totalled £74.9m, up from £50m in 2021, exceeding pre-pandemic levels.

According to CB Insights, the company’s post-money valuation and revenue have been on the rise. In 2022, Haulfryn Group’s revenue was not available, while in 2021, it was £90 million, up from £57 million in 2020 and £75 million in 2019.

The company’s EBITDA was £15 million in 2021, up from £7 million in 2020 and £14 million in 2019. The EBIT for 2021 was £9 million, up from £2 million in 2020 and £8 million in 2019.

Haulfryn Group’s financial performance is impressive, indicating that the company is well-positioned in the market. The company’s success can be attributed to its focus on providing high-quality holiday experiences, which has helped it attract more customers.

In conclusion, Haulfryn Group’s financial performance is strong, with its revenue, EBIT, and EBITDA increasing over the years. The company’s focus on delivering high-quality holiday experiences has helped it attract more customers, and the “staycation” trend has further boosted its revenue.

Strategic Partnerships

Haulfryn Group has established strategic partnerships with a range of companies to enhance its offerings and provide guests with an exceptional experience. These partnerships include collaborations with leading brands in the leisure and hospitality industry, as well as local businesses in the areas surrounding Haulfryn’s holiday parks.

One of Haulfryn’s most significant partnerships is with Hoseasons, a leading provider of self-catering holidays in the UK. This partnership has allowed Haulfryn to expand its reach and attract a wider audience to its holiday parks. Through this collaboration, Haulfryn has been able to offer its guests a wider range of accommodation options, including lodges, caravans, and holiday homes.

Haulfryn has also partnered with a number of local businesses to provide guests with a unique and authentic experience of the local area. This includes collaborations with local food and drink producers, as well as outdoor activity providers. By working with these businesses, Haulfryn is able to offer guests a range of experiences that are tailored to their interests and preferences.

In addition to these partnerships, Haulfryn has also established collaborations with leading leisure and hospitality brands. This includes partnerships with brands such as Haven, Parkdean Resorts, and Center Parcs. Through these collaborations, Haulfryn is able to offer its guests access to a wider range of facilities and activities, including swimming pools, spa facilities, and sports facilities.

Overall, Haulfryn’s strategic partnerships have been instrumental in enhancing its offerings and providing guests with an exceptional experience. By collaborating with leading brands in the leisure and hospitality industry, as well as local businesses in the areas surrounding its holiday parks, Haulfryn is able to offer guests a unique and authentic experience that sets it apart from its competitors.

Corporate Social Responsibility

Haulfryn Group is committed to ensuring sound social and environmental practices in its operations and supply chain. The company has developed a comprehensive Corporate and Social Responsibility (CSR) strategy that recognises its responsibility towards the environment and the lives of those whom its business touches, including team members, the communities in which it operates, as well as customers and suppliers.

As part of its CSR strategy, Haulfryn Group has committed to eradicating modern slavery and human trafficking in all parts of its business and supply chain. The company operates solely in the UK and abides by all UK employment laws, including any country-based derivatives.

Haulfryn Group recognises the importance of reducing its carbon footprint and has implemented measures to reduce energy consumption and emissions across its operations. The company has invested in renewable energy sources, such as solar panels and biomass boilers, and has implemented energy-efficient lighting and heating solutions across its parks.

In addition, Haulfryn Group is committed to supporting local communities and has established partnerships with local charities and organisations. The company encourages its team members to participate in volunteering activities and supports fundraising events organised by its partners.

Overall, Haulfryn Group’s CSR strategy reflects its commitment to operating in a responsible and sustainable manner, while also supporting the communities in which it operates.

Challenges and Controversies

The Haulfryn Group has faced its fair share of challenges and controversies over the years. Here are some of the most notable:

Planning Permission Disputes

The Haulfryn Group has faced several planning permission disputes over the years, particularly in relation to its residential parks. In 2019, for example, the company faced opposition from local residents over plans to expand its park in Bracklesham Bay, West Sussex. The residents argued that the expansion would harm the local environment and wildlife.

Financial Difficulties

The Haulfryn Group has also faced financial difficulties in the past. In 2011, for example, the company was forced to restructure its debt after being hit hard by the financial crisis. More recently, in 2020, the company was forced to close several of its parks due to the COVID-19 pandemic, which had a significant impact on its revenue.

Employee Disputes

The Haulfryn Group has faced several employee disputes over the years. In 2018, for example, the company was accused of underpaying its staff and failing to provide them with adequate breaks. The company denied the allegations, but the dispute highlighted the challenges faced by workers in the holiday park industry.

Environmental Concerns

The Haulfryn Group has also faced criticism over its environmental record. In 2019, for example, the company was fined £20,000 for polluting a river near one of its parks in North Wales. The pollution was caused by a sewage leak, which had a significant impact on the local environment.

Despite these challenges and controversies, the Haulfryn Group remains one of the UK’s largest and most successful holiday park operators. The company has a strong reputation for providing high-quality accommodation and facilities, and it continues to invest in new parks and facilities across the country.

Future Outlook

Haulfryn Group has been in business for over 85 years, and they have established themselves as a leader in the holiday and residential park industry. Moving forward, the company plans to continue expanding their portfolio of parks and offering top-notch services to their customers.

One of the key areas of focus for Haulfryn Group is sustainability. They are committed to reducing their environmental impact and have implemented several initiatives to achieve this goal. For example, they have installed electric vehicle charging points at many of their parks, and they are exploring the use of renewable energy sources such as solar panels.

In addition to their focus on sustainability, Haulfryn Group is also investing in technology to improve the customer experience. They have developed a mobile app that allows customers to easily access information about their park, book activities, and communicate with staff. The company is also exploring the use of artificial intelligence to enhance their operations and improve efficiency.

Overall, Haulfryn Group is well-positioned for continued success in the holiday and residential park industry. With a focus on sustainability and innovation, they are poised to meet the changing needs of their customers and stay ahead of the competition.

Frequently Asked Questions

What holiday parks does Haulfryn Group own?

Haulfryn Group owns a collection of luxury holiday parks across the UK. These parks include The Warren in Abersoch, The Plassey in Wrexham, Finlake Holiday Resort in Devon, and many more. Each park offers a unique experience with a range of accommodation options and facilities.

What is the history of Haulfryn Group?

Haulfryn Group was founded in 1935 by Peter Barlow and has been family-owned ever since. The company started as a small caravan park in North Wales and has since grown to become one of the UK’s leading holiday park operators. Today, Haulfryn Group boasts a portfolio of over 20 holiday parks across the country.

What amenities are available at Haulfryn Group’s holiday parks?

Haulfryn Group’s holiday parks offer a wide range of amenities, including swimming pools, spas, restaurants, bars, sports facilities, and children’s play areas. Some parks even have their own private beaches and lakes. The company prides itself on providing high-quality facilities and experiences for all guests.

Are there any current job openings at Haulfryn Group?

Job openings at Haulfryn Group can be found on the company’s website or on job search websites. The company offers a range of job opportunities, from seasonal roles to permanent positions, in areas such as hospitality, maintenance, and administration.

What sets Haulfryn Group apart from other holiday park companies?

Haulfryn Group’s commitment to providing exceptional customer service and high-quality facilities sets it apart from other holiday park companies. The company also places a strong emphasis on sustainability and has implemented a range of eco-friendly initiatives across its parks.

How has Haulfryn Group’s growth impacted the holiday park industry?

Haulfryn Group’s growth has had a significant impact on the holiday park industry in the UK. The company’s focus on luxury and high-quality facilities has raised the bar for other holiday park operators, leading to an overall improvement in the standard of holiday parks across the country.


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