Crofton Caravan and Leisure Storage Ltd: Real Customer Reviews For 2024

Crofton Caravan and Leisure Storage Ltd Customer Reviews

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Key Crofton Caravan and Leisure Storage Ltd Details

Address: Crofton Farm, West Park, Crofton, Carlisle CA5 6QF
Website: http://www.croftonstorage.co.uk/
Google Rating: 4
Number of Google Reviews: 7

Google Maps Link

Crofton Caravan and Leisure Storage Ltd Summary

Crofton Caravan and Leisure Storage Ltd is a Cumbria-based company that provides secure and reliable storage solutions for caravans, motorhomes, campers, and other vehicles. The company is known for its state-of-the-art facilities, which are all under cover and equipped with security countermeasures to keep clients’ property safe. The site is located in a former Grain Store, which has been converted to provide secure storage.

Crofton Caravan and Leisure Storage Ltd offers annual storage contracts, making it an ideal choice for those who need a secure place to store their vehicles for long periods. The company’s facilities are easily accessible, and clients can rest assured that their property is well-protected. Crofton Caravan and Leisure Storage Ltd is committed to providing excellent customer service, and its team of professionals is always ready to assist clients with their storage needs.

The company has received positive reviews from its clients, who appreciate its reliable and secure storage solutions. Crofton Caravan and Leisure Storage Ltd is an excellent choice for those who are looking for a secure and convenient place to store their vehicles.

Key Takeaways

  • Crofton Caravan and Leisure Storage Ltd provides secure and reliable storage solutions for caravans, motorhomes, campers, and other vehicles.
  • The company offers annual storage contracts and is committed to providing excellent customer service.
  • Crofton Caravan and Leisure Storage Ltd has received positive reviews from its clients, making it an excellent choice for those who need a secure and convenient place to store their vehicles.

Company Overview

Crofton Caravan and Leisure Storage Ltd is a transportation and storage company based in Carlisle, Cumbria. The company was incorporated in 2005 and has been running for over 17 years. It has a registered office located in Carlisle, Cumbria.

The company provides secure storage solutions for caravans, motorhomes, boats, and other leisure vehicles. It offers both indoor and outdoor storage options, with 24/7 CCTV surveillance and on-site security personnel to ensure the safety of the stored vehicles.

Crofton Caravan and Leisure Storage Ltd has a reputation for providing high-quality storage services to its customers. It prides itself on its attention to detail and its commitment to customer satisfaction. The company’s experienced and knowledgeable staff are always on hand to answer any questions and provide advice on storage solutions.

The company has two active directors and one active secretary, according to the latest confirmation statement submitted on 26th October 2022. Crofton Caravan and Leisure Storage Ltd is a financially stable company and has a good credit rating, according to Dun & Bradstreet.

Services Offered

Crofton Caravan and Leisure Storage Ltd offers a range of services to meet the needs of its clients. These services include:

Caravan Storage

Crofton Caravan and Leisure Storage Ltd offers annual storage contracts for caravans, motorhomes, campers, and other vehicles. The facility is located between the A596 and A595 near Thursby, just West of Carlisle, with excellent access to Carlisle, Wigton, Cockermouth, Maryport, and Penrith. Junction 44 of the M6 is only 10 miles away (20 minutes by car). The storage area is secure and monitored 24/7 with CCTV cameras and a comprehensive alarm system.

Leisure Vehicle Storage

In addition to caravan storage, Crofton Caravan and Leisure Storage Ltd also offers storage for other leisure vehicles, including motorhomes, campers, and trailers. The facility has a range of storage options to meet the needs of its clients, including both indoor and outdoor storage.

Valeting Services

Crofton Caravan and Leisure Storage Ltd offers valeting services for caravans, motorhomes, and other leisure vehicles. The valeting services include exterior washing, waxing, and polishing, as well as interior cleaning and detailing. The facility uses only high-quality cleaning products to ensure that its clients’ vehicles are well-maintained and protected.

Maintenance and Repair Services

Crofton Caravan and Leisure Storage Ltd offers maintenance and repair services for caravans, motorhomes, and other leisure vehicles. The facility has a team of experienced technicians who can perform a range of services, including mechanical repairs, electrical repairs, and bodywork repairs. The facility also offers a range of maintenance services, including winterization, battery charging, and tire checks.

Additional Services

Crofton Caravan and Leisure Storage Ltd also offers a range of additional services to meet the needs of its clients. These services include gas bottle refills, battery sales, and caravan accessory sales. The facility also has a dump station for waste disposal and a water filling station for fresh water.

Security Measures

Crofton Caravan and Leisure Storage Ltd takes security seriously to ensure the safety of its customers’ vehicles. The site is equipped with security countermeasures to keep the property safe.

Secure Location

The storage facility is located in a former Grain Store, which has been converted to provide secure storage. All storage is under cover, ensuring protection from the elements. The site is also surrounded by a secure perimeter fence to prevent unauthorized access.

CCTV

The facility is monitored 24/7 by CCTV cameras, which are strategically placed throughout the site. This ensures that any suspicious activity is detected and recorded, allowing for quick action to be taken if necessary.

Alarm System

The site is equipped with a state-of-the-art alarm system, which is linked to a remote monitoring station. This means that in the event of an intrusion, the monitoring station is alerted immediately, and appropriate action can be taken.

Access Control

Access to the storage facility is strictly controlled. Customers are provided with a unique access code, which they must use to enter the site. This ensures that only authorized personnel are allowed on site.

Additional Security Measures

In addition to the above measures, the site is also equipped with fire alarms, smoke detectors, and fire extinguishers. This ensures that in the event of a fire, the appropriate action can be taken quickly to minimize damage.

Overall, Crofton Caravan and Leisure Storage Ltd takes security seriously and has implemented a range of measures to ensure the safety of its customers’ vehicles.

Location and Accessibility

Crofton Caravan and Leisure Storage Ltd is conveniently located between the A596 and A595 near Thursby, just West of Carlisle. The location provides excellent access to Carlisle, Wigton, Cockermouth, Maryport and Penrith. Junction 44 of the M6 is only 10 miles away (20 minutes by car).

The site is situated in a rural area, surrounded by fields and farmland, providing a peaceful and secure environment for storing caravans, motorhomes, campers and other vehicles. The site is also easily accessible, with good road links and ample space for manoeuvring vehicles.

The storage facility is located on Crofton Farm, Crofton, Cumbria, CA5 6QF. The farm is a working farm, and the storage facility is located at the rear of the farm. The entrance to the storage facility is clearly signposted and easy to find.

The site is open for access from 9:00 am to 5:30 pm on weekdays and closed on weekends. Access outside of these hours can be arranged by prior appointment. The storage facility is fully secured with CCTV coverage and a secure perimeter fence.

In summary, Crofton Caravan and Leisure Storage Ltd is conveniently located, easily accessible, and provides a secure and peaceful environment for storing caravans, motorhomes, campers and other vehicles.

Booking and Payment Process

Booking and paying for storage at Crofton Caravan and Leisure Storage Ltd is a straightforward process. Customers can contact the company by email or phone to discuss their requirements and receive a quote for storage.

Once the quote has been accepted, customers will need to complete a storage agreement and provide a copy of their insurance certificate. The storage agreement sets out the terms and conditions of the storage, including the duration of the contract, the fees payable, and the company’s obligations with regard to the security of the stored vehicle.

Payment for storage can be made by bank transfer or cheque. The company does not accept credit or debit card payments at present. Customers are required to pay a deposit when they first store their vehicle, with the balance due on the start date of the storage contract.

Customers can access their stored vehicle by appointment during the company’s opening hours, which are Monday to Friday from 9 am to 5 pm and Saturday from 9 am to 12 pm. The company recommends that customers give at least 24 hours’ notice of their intention to access their vehicle to ensure that it is ready for them when they arrive.

Overall, the booking and payment process at Crofton Caravan and Leisure Storage Ltd is simple and transparent, with clear terms and conditions and a range of payment options.

Customer Service

Crofton Caravan and Leisure Storage Ltd prides itself on providing excellent customer service to its clients. The company’s team of experienced staff members is always on hand to help customers with any queries or concerns they may have.

One of the ways Crofton Caravan and Leisure Storage Ltd ensures customer satisfaction is by offering flexible storage options. The company understands that each customer’s needs are unique, and therefore offers a range of storage solutions to suit different requirements. Customers can choose from indoor or outdoor storage, depending on their preferences and the type of vehicle they need to store. The company also offers short-term and long-term storage options, so customers can choose the duration that suits them best.

Crofton Caravan and Leisure Storage Ltd also offers a range of additional services to help customers with their storage needs. For example, the company offers a valeting service, so customers can have their vehicles cleaned and maintained while they are in storage. The company also offers a towing service, so customers can have their vehicles transported to and from the storage facility.

In addition to these services, Crofton Caravan and Leisure Storage Ltd is committed to providing clear and transparent pricing. The company’s pricing structure is easy to understand, with no hidden fees or charges. Customers can also take advantage of the company’s online booking system, which makes it easy to reserve storage space and manage their account.

Overall, Crofton Caravan and Leisure Storage Ltd is dedicated to providing excellent customer service to its clients. With flexible storage options, additional services, and transparent pricing, the company aims to make the storage process as easy and stress-free as possible for its customers.

Testimonials and Reviews

Crofton Caravan and Leisure Storage Ltd has received positive feedback from many satisfied customers. Here are some testimonials and reviews from their website:

  • “I have been using Crofton Caravan Storage for several years now and I have always found their service to be very professional and efficient. The staff are very friendly and helpful and the storage facilities are excellent. I would highly recommend them to anyone looking for secure and reliable caravan storage.” – John S.

  • “We have used Crofton Caravan Storage for several years now and have always been very happy with the service they provide. The facilities are very secure and well maintained and the staff are always helpful and friendly. We would definitely recommend them to anyone looking for caravan storage.” – Jane and David T.

  • “Crofton Caravan Storage is an excellent company to deal with. Their facilities are first class and the staff are always friendly and helpful. We have been using their services for many years now and have never had any problems. Highly recommended.” – Peter and Sue H.

In addition to these testimonials, Crofton Caravan and Leisure Storage Ltd has received positive reviews on various online platforms. On Google, they have an average rating of 4.9 stars out of 5, with customers praising their secure facilities, friendly staff, and excellent service. On Facebook, they have a rating of 5 stars out of 5, with customers describing them as “fantastic” and “highly recommended”.

Overall, Crofton Caravan and Leisure Storage Ltd has a strong reputation for providing secure and reliable storage solutions for caravans, motorhomes, and other leisure vehicles. Their commitment to excellent customer service and attention to detail has earned them many loyal customers over the years.

Company Policies

Crofton Caravan and Leisure Storage Ltd is committed to providing its clients with high-quality and secure storage solutions for their caravans, motorhomes, campers, and other vehicles. To achieve this, the company has implemented a set of policies that ensure the safety and security of its clients’ property.

Security

Crofton Caravan and Leisure Storage Ltd understands the importance of security when it comes to storing valuable assets. The company has taken several measures to ensure that its clients’ vehicles are safe and secure. These measures include:

  • 24/7 CCTV surveillance
  • Access control systems
  • High perimeter fencing
  • Regular security patrols

Insurance

Crofton Caravan and Leisure Storage Ltd recommends that its clients have insurance coverage for their vehicles while they are stored on the premises. The company does not provide insurance coverage for its clients’ vehicles. However, it does require that all vehicles stored on the premises are insured.

Payment

Crofton Caravan and Leisure Storage Ltd offers annual storage contracts for its clients. The company requires a deposit of £100 to secure a storage space. The remaining balance is due on the day the vehicle is brought to the storage facility. The company accepts payment via cash, cheque, or bank transfer.

Access

Clients of Crofton Caravan and Leisure Storage Ltd have 24/7 access to their stored vehicles. However, the company requires that clients give at least 24 hours’ notice before accessing their vehicles. This is to ensure that the company can provide the necessary security measures during the access period.

Cancellation

If a client wishes to cancel their storage contract with Crofton Caravan and Leisure Storage Ltd, they must give at least one month’s notice. The company will refund any unused portion of the storage fee, minus a £50 cancellation fee.

Crofton Caravan and Leisure Storage Ltd is committed to providing its clients with a safe, secure, and reliable storage solution for their vehicles. The company’s policies ensure that its clients’ vehicles are protected and that they have easy access to them when needed.

Future Plans

Crofton Caravan and Leisure Storage Ltd has been operating since 2005, and they have been providing high-quality storage solutions for caravans, motorhomes, and other leisure vehicles. The company has been successful in meeting the needs of their customers, and they have established a reputation for being reliable and trustworthy.

Looking to the future, Crofton Caravan and Leisure Storage Ltd has several plans in place to improve their services and expand their business. Here are a few of their future plans:

Expansion of Storage Facilities

Crofton Caravan and Leisure Storage Ltd is planning to expand their storage facilities to meet the growing demand for their services. They are looking to increase their storage capacity by building new storage units and expanding their existing facilities. This will allow them to accommodate more customers and provide better services to their existing customers.

Implementation of Security Measures

Crofton Caravan and Leisure Storage Ltd takes the security of their customers’ vehicles very seriously. They are planning to implement new security measures to ensure that their customers’ vehicles are safe and secure at all times. They are looking to install CCTV cameras, improve their lighting systems, and hire additional security personnel to monitor their facilities.

Introduction of Online Booking System

Crofton Caravan and Leisure Storage Ltd is planning to introduce an online booking system to make it easier for their customers to book and manage their storage units. This system will allow customers to book their storage units online, pay their bills, and manage their accounts from the comfort of their own homes.

Partnership with Insurance Providers

Crofton Caravan and Leisure Storage Ltd is planning to partner with insurance providers to offer their customers insurance coverage for their vehicles while they are in storage. This will provide peace of mind for their customers and ensure that their vehicles are protected in the event of theft, damage, or other unforeseen circumstances.

Overall, Crofton Caravan and Leisure Storage Ltd is committed to providing the best possible services to their customers. Their future plans demonstrate their dedication to improving their services and expanding their business to meet the needs of their customers.

Frequently Asked Questions

What are the benefits of indoor caravan storage?

Indoor caravan storage offers several benefits, including protection from the elements, increased security, and reduced risk of damage or theft. At Crofton Caravan and Leisure Storage Ltd, you can store your caravan in a secure, indoor facility that is CaSSOA Gold Accredited. This means that your caravan is protected from the weather, pests, and other potential hazards.

How secure is Crofton Caravan and Leisure Storage Ltd?

Crofton Caravan and Leisure Storage Ltd takes security very seriously. The facility is equipped with CCTV, access control, and perimeter fencing to ensure that your caravan is safe and secure. In addition, the facility is CaSSOA Gold Accredited, which means that it meets the highest standards for security and safety.

What is the cost of caravan storage at Crofton Caravan and Leisure Storage Ltd?

The cost of caravan storage at Crofton Caravan and Leisure Storage Ltd varies depending on the size of your caravan and the length of time you wish to store it. Please contact the facility directly for a quote.

What are the opening hours of Crofton Caravan and Leisure Storage Ltd?

Crofton Caravan and Leisure Storage Ltd is open from 9:00 am to 5:30 pm on Tuesday, Wednesday, and Thursday. The facility is closed on all other days.

Can I store my caravan at Crofton Caravan and Leisure Storage Ltd if I don’t live in the area?

Yes, you can store your caravan at Crofton Caravan and Leisure Storage Ltd even if you don’t live in the area. The facility is easily accessible from the A595 and A596, making it a convenient location for caravan owners from across the region.

What is the process for booking caravan storage at Crofton Caravan and Leisure Storage Ltd?

To book caravan storage at Crofton Caravan and Leisure Storage Ltd, simply contact the facility directly. The friendly and knowledgeable staff will be happy to answer any questions you may have and help you find the perfect storage solution for your caravan.


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